10 episodes

Quality Control is one of the courses offered by Faculty of Science and Technology at Open University Malaysia (OUM). This course is offered to all students taking the Bachelor of Technology Management programme. This module touches on the concepts of quality control and their related aspects such as history of quality control, basic statistics and probability, SPC tools, control charts, process capability, FMEA, DOE, sampling and reliability. This module should be able to form a strong foundation for the quality control practice of an organisation.

(Podcast) Quality Control Open University Malaysia

    • Business

Quality Control is one of the courses offered by Faculty of Science and Technology at Open University Malaysia (OUM). This course is offered to all students taking the Bachelor of Technology Management programme. This module touches on the concepts of quality control and their related aspects such as history of quality control, basic statistics and probability, SPC tools, control charts, process capability, FMEA, DOE, sampling and reliability. This module should be able to form a strong foundation for the quality control practice of an organisation.

    Episode 1 - Introduction to Quality (Part 1)

    Episode 1 - Introduction to Quality (Part 1)

    Episode 1 introduces you to quality control. This includes a historical review, its definition, quality measurements and philosophies of famous quality gurus.

    • 9 min
    Episode 1 - Introduction to Quality (Part 2)

    Episode 1 - Introduction to Quality (Part 2)

    Episode 1 introduces you to quality control. This includes a historical review, its definition, quality measurements and philosophies of famous quality gurus.

    • 6 min
    Episode 2 - Basic Statistics (Part 1)

    Episode 2 - Basic Statistics (Part 1)

    Episode 2 describes statistical techniques that are used in quality control. Frequency distribution, measure of central tendency, concept of population and sample, normal curve, accuracy, precision and measurement errors are studied in this topic.

    • 8 min
    Episode 2 - Basic Statistics (Part 2)

    Episode 2 - Basic Statistics (Part 2)

    Episode 2 describes statistical techniques that are used in quality control. Frequency distribution, measure of central tendency, concept of population and sample, normal curve, accuracy, precision and measurement errors are studied in this topic.

    • 7 min
    Episode 3 - Basic Probability

    Episode 3 - Basic Probability

    Episode 3 includes basic probability concepts, discrete probabilistic distributions, continuous probabilistic distributions and distribution interrelationship.

    • 5 min
    Episode 4 - Statiscal Process Control (SPC) Tools

    Episode 4 - Statiscal Process Control (SPC) Tools

    Episode 4 discusses the seven major tools in SPC: Check-sheet, Pareto diagram, cause and effect diagram, process flow diagram, scatter diagram, histogram and control chart.

    • 6 min

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