50 episodes

Welcome to "Retales: Ecommerce Growth Stories," a podcast series that brings you the unique and captivating stories of ecommerce retailers from every corner of the globe. Each episode delves deep into the journey of different ecommerce entrepreneurs — from scrappy startups to established multinational chains — shedding light on the strategies they deploy to ride economic waves and seize new opportunities.

We feature candid conversations not only with these trailblasing entrepreneurs but also with the venture capitalists who back them, creating a comprehensive picture of the ecommerce landscape. The entrepreneurs share their stories of innovation, growth, and resilience, while the investors give their insights into what makes an ecommerce business stand out and attract funding.

Every discussion covers topics critical to every ecommerce retailer's success — scaling operations, enhancing customer experience, optimising logistics, leveraging social media, and navigating market fluctuations. Our guests share their experiences, insights, hard-learned lessons, and personal tactics for achieving success.

Whether you're an ecommerce veteran or just starting your journey, "Retales: Ecommerce Growth Stories" is your passport to understanding the dynamics of ecommerce, transforming modern day challenges into engines for growth. Join us and draw inspiration, knowledge, and practical strategies from those who have journeyed before you in the exhilarating world of ecommerce.

Retales: E-Commerce Growth Stories Brightpearl Podcasts

    • Technology
    • 5.0 • 1 Rating

Welcome to "Retales: Ecommerce Growth Stories," a podcast series that brings you the unique and captivating stories of ecommerce retailers from every corner of the globe. Each episode delves deep into the journey of different ecommerce entrepreneurs — from scrappy startups to established multinational chains — shedding light on the strategies they deploy to ride economic waves and seize new opportunities.

We feature candid conversations not only with these trailblasing entrepreneurs but also with the venture capitalists who back them, creating a comprehensive picture of the ecommerce landscape. The entrepreneurs share their stories of innovation, growth, and resilience, while the investors give their insights into what makes an ecommerce business stand out and attract funding.

Every discussion covers topics critical to every ecommerce retailer's success — scaling operations, enhancing customer experience, optimising logistics, leveraging social media, and navigating market fluctuations. Our guests share their experiences, insights, hard-learned lessons, and personal tactics for achieving success.

Whether you're an ecommerce veteran or just starting your journey, "Retales: Ecommerce Growth Stories" is your passport to understanding the dynamics of ecommerce, transforming modern day challenges into engines for growth. Join us and draw inspiration, knowledge, and practical strategies from those who have journeyed before you in the exhilarating world of ecommerce.

    Bonus Episode! E-commerce Experts Reveal Their Fundraising Secrets For Attracting New Investment In Your Business

    Bonus Episode! E-commerce Experts Reveal Their Fundraising Secrets For Attracting New Investment In Your Business

    For our last episode of the season, we have something extra special for you! In this episode, we present a recording of a recent online event hosted as part of Brightpearl's Peak Season series on finance and fundraising in e-commerce. Our host, Caroline Baldwin sat down with Emily Bendell, Founder and CEO at Bluebella, and Nick Torday, Co-founder and CEO at Bower Collective.Unmask the secrets behind successful e-commerce fundraising with Emily and Nick. This episode is an exp...

    • 55 min
    How to Hyper-Scale E-commerce Brands with James Ewens: A Tech-First Approach

    How to Hyper-Scale E-commerce Brands with James Ewens: A Tech-First Approach

    Today, we are excited to welcome back James Ewens, a leader who has taken the e-commerce world by storm. James is now a Director at Open 24 Seven, overseeing an impressive portfolio of e-commerce brands, including Green Feathers, Alexander Francis, and SpyCameraCCTV. Want to uncover the secret behind three successful e-commerce brands? James is here to spill the beans. After leading Furniturebox to sales growth of 95% over the last three years, soaring to £17 million, James is back with Open ...

    • 38 min
    The Tech Stack of a Beauty Retail Giant: A Deep Dive

    The Tech Stack of a Beauty Retail Giant: A Deep Dive

    Our guest this week is Rakesh Aggarwal, the visionary owner of beauty giant Escentual.com. He joins us to share his insights into the world of technology and its intersection with the beauty industry.The high-end online beauty retailer, which stocks brands including Burberry, Clarins and Dior is a family-grown business, launched by Rakesh Aggarwal more than 20 years ago as an online arm of his father Raj‘s chain of pharmacies in and around Cardiff.From humble beginnings in his parents' garage...

    • 40 min
    Customer Loyalty is Dead: Andrew Busby, Forbes & BBC Retail Analyst

    Customer Loyalty is Dead: Andrew Busby, Forbes & BBC Retail Analyst

    This week's guest is Andrew Busby, renowned retail analyst and media contributor, founder of Retail Reflections, and author of "Harry Was Right All Along”.Andrew challenges the notion of true loyalty in retail and whether it even exists in a cost-of-living crisis. He expands on the changing nature of consumer behaviour, and how any misstep from a brand – from pricing to location, to marketing – can result in a mass exodus of formally “loyal” customers. We also talk about the concerning trend ...

    • 35 min
    From Taboo to Triumph: How Coco de Mer is Defying Ad Bans, Redefining Luxury and Pioneering Female Pleasure

    From Taboo to Triumph: How Coco de Mer is Defying Ad Bans, Redefining Luxury and Pioneering Female Pleasure

    Imagine believing in the brand you work for with such conviction that you buy it outright 😱That’s EXACTLY what Coco de Mer’s CEO Lucy Litwack did – and in this week’s episode of Re:tales she tells us why.⚠️ Spoiler alert: it’s got a lot to do with Lucy’s pioneering belief in female pleasure as a path to empowerment.In this seriously juicy conversation, Lucy also shares: The surprising trends that helped make brands which champion female pleasure more mainstream How luxury brands are...

    • 39 min
    Bluebella's Disruption of the Lingerie Market’s Dated Playbook

    Bluebella's Disruption of the Lingerie Market’s Dated Playbook

    In this episode, meet Emily Bendell, the inspiring brainchild and CEO of Bluebella, the fashion-forward brand that is redefining sensuality for the empowerment and comfort of the women who wear their products.From founding Bluebella to disrupt the priority of the male gaze in the industry to recent strides in challenging sexual discrimination in a private members club, Emily's mission aligns perfectly with our focus on growth, empowerment and innovation. Her journey with Bluebella illustrates...

    • 31 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating

Jod Quiche ,

Great guests and valuable info!

Top guests with interesting stories and valuable guidance for anyone looking to scale their businesses. Highly recommend to anyone in retail/e-commerce!

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