Sir Andrew Likierman on six elements for improving judgement, increasing awareness, and the comparative advantages of humans over AI

“Machines are amazing, but they can’t do certain things that only human beings can, like exhibit consciousness, ethics, or the ability to develop social bonds involving emotions, trust, loyalty, and empathy.”

– Andrew Likierman

About Sir Andrew Likierman

Sir Andrew Likierman is Professor and former Dean of the London Business School. Previous roles include Head of the UK Government Accountancy Service and Director of the Bank of England and Barclays Bank. He was knighted in 2001. His current research is on human judgment, with his new book Judgement at Work to be released in January 2025.

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Book: Judgement at Work: Making Better Choices

What you will learn

• Understanding the six elements of good judgment
• How intuition and experience shape decision-making
• Balancing gut feel and logical reasoning in choices
• The impact of awareness on better judgment
• Differences between human judgment and AI capabilities
• Why context shifts are crucial in decision-making
• Integrating human and AI for more effective outcomes

Episode Resources

People

• Herbert Simon
• Danny Kahneman
• Malcolm Gladwell
• Karl Wieck
• Tim O’Reilly
• Heraclitus
• University of London
• Harvard Business Review
• AI (Artificial Intelligence)
• Industrial Revolution
• Pattern recognition

Books

Blink: The Power of Thinking Without Thinking by Malcolm Gladwell
Judgement at Work: Making Better Choices by Andrew Likierman

Transcript

Ross Dawson: Andrew, it’s a delight to have you on the show. 

Andrew Likierman: Ross, thank you very much for inviting me.

Ross: So you have had a long and illustrious career with all sorts of interests that you’ve dealt with over time, and you have spent a lot of time now thinking about judgments. How have you come to this point? 

Andrew: Well, look, I’ve had the pleasure and privilege of working in commercial organizations, in public life and in academic life, and what I’ve seen wherever I’ve been is that judgment is a very, very important quality. And I was intrigued a few years ago to think about the question, all right, so what is judgment? How d