23 episodes

Automotive podcast, #motortrade radio & Youtube show.

The Armchair Show TheArmchairShow

    • Business
    • 5.0 • 1 Rating

Automotive podcast, #motortrade radio & Youtube show.

    The importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines Group

    The importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines Group

    Neil Williamson, CEO of Jardines Group made the short, post lockdown trip to join us on The Armchair Show and shared his thoughts, advice and insight on the automotive industry and why it needs to embrace change.


    Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why dealerships must ditch the old sales process, and add value as a consultant, making customer interactions a meeting of equals.


    Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why dealerships must ditch the old sales process, and add value as a consultant, making customer interactions a meeting of equals.


    Also:


    The importance of learning and collaborating across the industry.

    Why car sales teams need a new way of thinking.

    Why the dealership of the future needs to keeps the value in the premises and its people.


     

    • 18 min
    Treat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINI

    Treat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINI

    In between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious!


    In between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious! Sean gives us his insight on why it is vital to treat every single opportunity as real and immediate. We also get to hear his thoughts on why the improved quality and performance of cars from all manufacturers means there are no bad cars anymore, and how it's down to customer experience to set your brand apart, and how working in the automotive industry is 'secret sexy'


     


    Founded in 1980, Vines Group enjoys the prestige of being one of the country’s few privately owned BMW and MINI franchises.


     

    • 24 min
    Sandown Mercedes Group, Micheldever Group, Codeweavers | Episode 11 | The Armchair Show

    Sandown Mercedes Group, Micheldever Group, Codeweavers | Episode 11 | The Armchair Show

    In our latest episode of #TheArmchairShow


    In this episode:


    0:00 - Intro

    0:39 - How to make the best of your vehicle listings page.

    1:12 - Should you use 'influencers' in your marketing?

    1:30 - What makes a great automotive advert?


     Plus - Is the automotive industry doing enough to attract young talent and break down perceptions of working in automotive, and what is the future of selling cars are just some of the topics discussed by these brilliant automotive leaders.


    ***EPISODE 11*** | ***GUESTS***


    Sally Fyffe, Head of Wholesale Micheldever Group


    Keith Jackman, Head of Marketing Sandown Mercedes Group


    Shaun Harris, Commercial Director Codeweavers

    • 19 min
    The importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines Group

    The importance of having diverse teams for better decisions - Neil Williamson CEO, Jardines Group

    Neil Williamson, CEO of Jardines Group made the short, post lockdown trip to join us on The Armchair Show and shared his thoughts, advice and insight on the automotive industry and why it needs to embrace change.


     


    Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why dealerships must ditch the old sales process, and add value as a consultant, making customer interactions a meeting of equals.


     


    Neil also shares his passion for bringing young people into the industry, especially young females, and how he visits schools and works to educate young people on the opportunities in the industry and break down traditional stereotypes.


     


    Also:


    The importance of learning and collaborating across the industry.

    Why car sales teams need a new way of thinking.

    Why the dealership of the future needs to keeps the value in the premises and its people.

    • 18 min
    Treat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINI

    Treat every opportunity as real, NOW - Sean Kelly Managing Director, Vines BMW & MINI

    In between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious!


     


    Sean gives us his insight on why it is vital to treat every single opportunity as real and immediate. We also get to hear his thoughts on why the improved quality and performance of cars from all manufacturers means there are no bad cars anymore, and how it's down to customer experience to set your brand apart, and how working in the automotive industry is 'secret sexy'


     


    Founded in 1980, Vines Group enjoys the prestige of being one of the country’s few privately owned BMW and MINI franchises.


     


    Also:


     How the industry has fundamentally changed - and fundamentally stayed the same. 

    How the internet means you have to work even harder on customer experience.

    Sean tells us how he has worked with the BMW brand for 21 years, both with the manufacturer and dealer side, and what he thinks about the opportunity to work in automotive

    • 24 min
    ‘You Need To Change your way of thinking to change your results‘ - Mark James, Mindcoach

    ‘You Need To Change your way of thinking to change your results‘ - Mark James, Mindcoach

    In this spotlight episode:


    Why you might only get one chance at the sale when a customer visits your showroom. 

    How one client changed their sales staff for brand ambassadors and turned their business around.

    Why now is the time to make sure you are training your team to excel at handling inbound enquires.


    On the latest Spotlight Session from The Armchair Show, we were joined by Mark James, Operations Director at Mindcoach Development. Mark has worked in automotive for 8 years, across the UK, Middle East and Asia before joining Mindcoach who provide sales training, events and coaching for automotive businesses.


    Mark has been coaching and training for over 13 years, and gives us some brilliant advice on the importance of training, coaching and mentoring your team - we couldn't have summed it up better than when he explained that coaching is about changing peoples thinking - helping them think differently to get a different result, and why now, more than ever is the time of embracing new ways of thinking.


     

    • 12 min

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