The Arts and Everything In Between Ticketsolve

On this episode of the Arts & Everything in Between Podcast, we are celebrating World Theatre Day with the exciting launch of Theatre Token’s Love Your Local Theatre 2023 campaign!
Lucy Costello, Head of Marketing at Ticketsolve, sat down with Head of Theatre Tokens - and long time arts management professional - Jamie Snelgrove, to get a sneak peek into this year’s Love Your Local Theatre campaign, which includes some amazing incentives to get audiences back into theatres.
In this episode, Jamie shared his concerns about the continued challenges facing theatres around audience hesitancy and last minute booking behaviours. He explains how partnership with The National Lottery (who has put £1 million into the campaign), will encourage audiences to start booking again through a free £25 theatre voucher scheme which launches today - 27th of March - in celebration of World Theatre Day.
Jamie and Lucy also discuss Theatre Tokens’ (a non-profit and part of UK Theatre and SOLT) mission of supporting theatres, however possible and the ways that theatres can get the support they need.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need!
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WANT TO BE ON THE PODCAST
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
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RESOURCES
Want to be a participating theatre in the Love Your Local Theatre Campaign? Visit https://www.theatretokens.com/ for more information or contact us via any of our social channels and we’ll put you in touch with Jaime directly!
Love Your Local Theatre free £25 vouchers: https://loveyourlocaltheatre.com/
UK Theatre: The UK’s leading theatre and performing arts membership organisation. https://uktheatre.org/
Society of London Theatre: Championing theatre and performing arts since 1908. https://solt.co.uk/
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FOLLOW TICKETSOLVE
Facebook - www.facebook.com/Ticketsolving
Twitter - twitter.com/ticketsolvers
LinkedIn - www.linkedin.com/company/ticketsolve
Instagram - www.instagram.com/ticketsolve/

In this episode, we have brought our colleagues who identify as women together to celebrate and reflect on International Women’s Day and what it means to be a woman in the workplace. You’ll hear about their backgrounds, how they got into the arts and eventually Ticketsolve. The panel talks candidly about the challenges they have faced in their own careers, breaking stereotypes, and what the future holds for women working not just in the arts but across every industry.  
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TOPICS COVERED IN THIS EPISODE:
Career paths to the arts and ticketing and technology. 
What are the stereotypes in the workplace and how do we break them?
What are experiences with traditional leadership styles (male vs. female)?
How female communication styles can impact perceptions.
The surprising facts of bullying in the workplace - and specifically in arts and culture. 
How can we make small changes to help level the playing field and make work environments more inclusive.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Join us as we speak to arts industry experts getting their take on the biggest issues facing the arts world today - and to those outside of the arts and culture sphere to see what else we can learn. Every few weeks, there will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 
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WANT TO BE ON THE PODCAST 
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
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FOLLOW TICKETSOLVE
Facebook - www.facebook.com/Ticketsolving
Twitter - twitter.com/ticketsolvers
LinkedIn - www.linkedin.com/company/ticketsolve 
Instagram - www.instagram.com/ticketsolve/
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A huge thank you to those that participated in our panel discussion for International Women’s Day! 
 

On this episode of the Arts & Everything in Between Podcast, we celebrate International Women’s Day. In celebrating this year’s theme of Equity, we are joined by special guest, Gillian Hennessy, the Head of Marketing Development and Box Office at Triskel Arts Centre. Gillian has over 11 years of experience in publishing, marketing, and media, with a background in Literature and Publishing. 
In this episode, Gillian reflects on what it means to stretch yourself out of your comfort zone and to lean into others. She shares tips on how to build a network and why the people your surround yourself with are a key component to your success. 
Hosted by Lucy Costelloe, Head of Marketing at Ticketsolve, Gillian chats about her experience of winning Network Ireland’s Business Woman of the year and encourages listeners to put themselves forward, go for the award, apply for the promotion and set the next steps in their leadership journey. 
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 
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WANT TO BE ON THE PODCAST 
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
 

This episode of The Arts and Everything in Between Podcast features Catherine Turner,  trustee for Colchester Arts Centre, a technology accessibility advisor and an enthusiastic patron of many art forms.  She’s also a disabled person with a love of swimming and a hatred of bananas. Catherine provides her expertise on website accessibility and what you and your team can be looking at within your organisation to keep accessibility high on your agenda. She shares her own experiences openly and honestly. Hosted by Lucy Costelloe, this session looks at how we can navigate through the complexities of digital accessibility and address key points that everyone needs to consider today. 
TOPICS & RESOURCES COVERED IN THIS EPISODE:
Alt Text -  Catherine focuses on the importance of alt text in enhancing the user journey for website visitors using assisted technology.  Video Content - Catherine challenges the assumption that all video content is accessible. She shares the tiers of accessibility available through video content.  Providing A Human Touch - The episode speaks of the importance of keeping it human.  An informed customer path & accessible online journey - speaking about all the considerations that James & Catherine looked at throughout the latest accessibility developments to Ticketsolve, including basket timeout limits, screenreaders and dynamic content, avoiding biases, seat editor & importance of reaching a person.  ---------------------------------------- 
THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 
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WANT TO BE ON THE PODCAST 
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
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This episode of The Arts & Everything in Between is hosted by Lucy Costelloe who is joined by special guest, Daniel Cartlidge General Manager of Creative Youth. Creative Youth is the biggest youth arts festival in the UK. In this episode, we borrow from Daniel’s insights from working with the youth artists’ council and what the main concerns are for young talent within the sector currently navigating through the uncertainties as presented in the news headlines. With arts funding announcements delayed, rising costs impacting purchasing behaviours, and pressure on resources, Daniel provides a dialogue for artists and young audiences who are often an afterthought and not always a key consideration in terms of opportunities and access to arts and culture. 
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TOPICS & RESOURCES COVERED IN THIS EPISODE:
Introduction to Creative Youth https://creativeyouthcharity.org/ and FUSE International Festival https://creativeyouthcharity.org/fuse-international/  How are our young artists feeling at the moment? What are their struggles from an artistic performing/curating perspective? Touch upon the young artists' council.  As an organisation, Creative Youth speaks on behalf of young artists and has to find a balance in navigating the needs of young people between the ages of 6 and 26. How do we speak and advocate for a segment of artists in which we aren’t a representative of ourselves? Equality, Diversity, Inclusivity & Accessibility through the lens of a young person.  We’ll also share some quick ideas that might help you to consider your local artists in a new way ---------------------------------------- 
THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 
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WANT TO BE ON THE PODCAST 
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
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FOLLOW TICKETSOLVE
Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve  Instagram - www.instagram.com/ticketsolve/

Faced with unprecedented challenges we never expected, Arts professionals have been under immense pressure for over two years and it’s making us all reflect and think differently. While we might have assumed that it would all get easier with the easing of lockdown, we are more aware of the current challenges impacting creative teams and feel pretty certain that we’ll be facing more as we move into the next stages of recovery. The pressure you feel to make tough decisions won’t go away unless we can find better solutions to problem-solving and critically reflect on how we inform our organisational strategies, and the solutions need to be heavily trialled and tested. 
This episode of The Arts and Everything in Between is hosted by Lucy Costelloe and provides an insight into a new project which Ticketsolve is focusing on for the next three years. In collaboration with the Irish Research Council, this project will identify resilient methods and agile practices around decision-making in times of crisis and in the re-opening of the arts sector in the UK and Ireland. This new knowledge can then be translated into methods to inform business model innovation and sustainability across the sector and you can find out more in this episode! 
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TOPICS AND RESOURCES COVERED IN THIS EPISODE:
Why it’s time to solidify the use of data within your organisation  Our plans for this project  Building new frameworks around agile practices and sustainable models  Farnham Maltings podcast episode More information about the Ticketsolve Transformative Change Project  ---------------------------------------- 
THE ARTS AND EVERYTHING IN BETWEEN PODCAST
It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 
---------------------------------------- 
WANT TO BE ON THE PODCAST 
If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com
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FOLLOW TICKETSOLVE
Facebook - www.facebook.com/Ticketsolving Twitter - twitter.com/ticketsolvers LinkedIn - www.linkedin.com/company/ticketsolve  Instagram - www.instagram.com/ticketsolve/