The Arts and Everything In Between Ticketsolve

In this thought-provoking episode of the Arts and Everything in Between podcast, host Lucy Costelloe welcomes Alan Harrison, a multifaceted arts professional with over 30 years of experience in the US theater scene. Alan, an author, speaker, writer, performer, nonprofit executive, and artist, shares his extensive journey through leading, producing, directing, and promoting over 300 theatrical productions on and off Broadway.In this episode, you’ll learn:
The Realities of the Nonprofit Arts Sector: Alan's candid take on the struggles and triumphs within the arts, including insights from his latest book, Scene Change. Impact vs. Attendance: Why measuring the impact of your arts organisation is more critical than just tracking attendance, and how focusing on genuine community needs can redefine success. Intentional Change: Practical steps for arts organisations to pivot towards intentional, impactful work that truly benefits the community. The Role of Arts Organisations: A deep dive into why arts organisations need to move beyond just presenting art and start contributing to social and economic solutions in their communities. Join Lucy and Alan as they explore these critical topics and provide actionable advice for making arts organisations indispensable to their communities. This episode is a must-listen for anyone involved in the arts sector looking to create meaningful change and achieve lasting impact.
Remember to like, subscribe, and share the podcast, and let us know your thoughts!




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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape.
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LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE?
If you’ve got a topic you’d like us to cover or want to share your story – get in touch! podcast@ticketsolve.com.
Don’t forget to like, follow and review! It helps others find the show.
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RESOURCES
Purchase Scene Change here: https://scenechangebook.com
Visit Alan's Website: https://501c3.guru/ 
Find Alan on ArtsJournal: https://www.artsjournal.com/scenechange/about-alan-harrison/ 
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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!
Facebook – www.facebook.com/Ticketsolving
Twitter – twitter.com/ticketsolvers 
LinkedIn – www.linkedin.com/company/ticketsolve
Instagram – www.instagram.com/ticketsolve/
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A special thank you to Alan for joining us. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
 

In this insightful episode, the third of our International Women's Day series, host Lucy Costelloe sits down with Anna Wiseman, Director of Wise Collaborations, to explore the concept of "squiggly careers" and how arts professionals can embrace non-linear career paths. Anna shares her journey from audience development and marketing in heritage and theatre to project management, ticketing systems, and eventually setting up her own consultancy.
You'll learn:
What a "squiggly career" is and how it differs from the traditional career ladder approach, allowing for more variety, growth opportunities, and alignment with personal values.
Anna's theory of "Rockstar Mode" vs. "Superstar Mode" – how some professionals thrive on specialisation while others need constant challenges and variety as "generalists."
Why arts professionals are well-positioned for squiggly careers due to their resilience, problem-solving abilities, relationship-building skills, and capacity to wear multiple hats.
The importance of identifying your core values and key strengths to guide your career choices and navigate potential distractions or misaligned opportunities.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world. 
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GOT A GREAT TOPIC OR STORY TO SHARE?
Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com
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Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. 
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RESOURCES
Anna’s LinkedIn: https://www.linkedin.com/in/annawisemanpartnerships/  
Amazing If - Squiggly Careers https://www.amazingif.com/ 
Kim Scott - Radical Candor: https://www.radicalcandor.com/the-book/ 
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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!
Facebook – www.facebook.com/Ticketsolving
Twitter – twitter.com/ticketsolvers
LinkedIn – www.linkedin.com/company/ticketsolve 
Instagram – www.instagram.com/ticketsolve/
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A special thank you to Anna for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.
FOLLOW TICKETSOLVE
 

In this episode of The Arts and Everything in Between, Lucy speaks to Lynn Aitchison, founder of marketing agency Evolare, as part of our series celebrating International Women's Day, featuring women sharing stories of creative resilience.
Lynn discusses her journey through the arts and cultural sector, including through her significant roles at After Digital and involvement in projects like the Old Vic's Google grants and ads campaign. She shares insights into the importance of budget management for organisational growth, offering tips and strategies for effective arts marketing. She shares her perspective on the value of continuous learning, curiosity, and maintaining a growth mindset amidst the fast-paced evolution of digital marketing tools and platforms.
Have a listen for practical advice on leveraging digital marketing strategies and tools to enhance your organisations' marketing efforts, based around Lynn’s expertise and her approach to overcoming challenges and seizing opportunities in marketing.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape.
—————————————- 
LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE?
If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com.
Don’t forget to like, follow and review! It helps others find the show. 
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RESOURCES
Evolare Digital: https://evolare-digital-c1e7530507bcda609c59345.webflow.io/ 
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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!
Facebook – www.facebook.com/Ticketsolving 
Twitter – twitter.com/ticketsolvers   
LinkedIn – www.linkedin.com/company/ticketsolve  
Instagram – www.instagram.com/ticketsolve/
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A special thank you to Lynn for joining us and sharing her experience. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.
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ABOUT OUR GUEST
Lynn Aitchison is an award-winning marketing professional specialising in digital with 13 years’ experience across a wide variety of industries and a proven track record of delivering ROAS driving strategies.

She has experience across a wide range of sectors including, luxury goods, B2B, premium drinks, performing arts, visitor attractions and the adventure sports industry. 

Her newest endeavour, Evolare Digital, of which she is CMO and Founder, sees her working with a wide variety of clients - especially startups and SMEs to improve customer acquisition and retention through innovative, impactful strategies and campaigns.
 

This episode of The Arts and Everything in Between was ecorded live with an audience of Ticketsolve community members. Hosted by Lucy and featuring a panel of industry experts from venues across the UK and Ireland, the discussion is sparked by findings from a Ticketsolve survey revealing that 92% of organisations have faced disruptions due to audience conduct, yet only 60% had a defined policy around audience behaviour.
The panellists candidly share real-life examples of challenges like alcohol smuggling, late arrivals, photography violations, and confrontations with unruly patrons. They explore different approaches such as bag checks, dance floors, bar policies, and staff training to mitigate issues while maintaining an enjoyable atmosphere. A key theme is the need for consistency in messaging and enforcement across venues and events.
The conversation weighs the balance between implementing firm rules and exhibiting flexibility to foster an inclusive environment that can be adapted to various audiences and show types. Ultimately, the episode provides insights for empowering staff, setting reasonable audience expectations, and prioritising safety while delivering outstanding audience experiences. Practical tips are offered for theatre professionals grappling with this increasingly prevalent issue.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape.
—————————————- 
LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE?
If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com.
Don’t forget to like, follow and review! It helps others find the show. 
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We mark International Women’s Day with an inspiring interview with Celine Wyatt, Head of Creative Development and Learning at Blackpool Grand Theatre and a fellow of the Royal Society of the Arts. 
Celine shares her personal story of resilience, tracing the highs and lows of her career. She offers a profound look into the realities of working within the arts and cultural sector, highlighting the blend of passion, perseverance, and the need for systemic change to support professionals at all stages of their careers. Celine’s story is a testament to the strength found in creative resilience and the importance of community support in navigating the complexities of professional and personal life in the arts.
What You'll Learn:
What are the health inequalities facing women in the workplace? Including the impact of maternity and menopause on professional life.
The systemic challenges faced by women in the workplace and the importance of advocacy for policies that support women's health and equality in the arts sector.
How arts organisations can foster a supportive environment for both new talents and veteran professionals.
How resilience can be nurtured within the community through storytelling and initiatives like the Story Led Resilience Programme can support mental health. 
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists for actionable advice and inspiration as they share their stories and expertise and discuss the big issues at the forefront of the arts and culture landscape.
—————————————- 
LOVE TA&EIB? GOT A GREAT TOPIC OR STORY TO SHARE?
If you’ve got a topic you’d like us to cover or want to share your story - get in touch! podcast@ticketsolve.com.
Don’t forget to like, follow and review! It helps others find the show. 
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RESOURCES
Blackpool Grand Theatre: https://www.blackpoolgrand.co.uk/category/creative-learningBoing Boing
Resilience Framework: https://www.boingboing.org.uk/resilience/resilient-therapy-resilience-framework/
Follow Celine Wyatt (Twitter/X: @CelineHWyatt) to follow her ongoing work and advocacy in the arts community.
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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!
Facebook – www.facebook.com/Ticketsolving
Twitter – twitter.com/ticketsolvers
LinkedIn – www.linkedin.com/company/ticketsolve 
Instagram – www.instagram.com/ticketsolve/
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A special thank you to Celine Wyatt for joining us and sharing her personal story and experience. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for "The Arts and Everything in Between" podcast.
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ABOUT OUR GUEST
Celine Wyatt is Head of Creative Learning at the Grand Theatre in Blackpool. She has a BA (Hons) in English and Drama with a Certificate in Education. Celine currently sits on the Royal Shakespeare Company (RSC) Education Advisory Panel and the Edge Hill University Employability Panel.
Celine has worked in theatre, cultural and education sectors and has had positions as a Teacher, Arts Officer, Youth Worker, Schools Cultural Development Officer and Creative Learning Director. She is a Royal Society of Arts (RSA) Fellow, a Common Purpose Graduate, a Trustee of Zest Academy Trust, a Member of the Royal Society of Arts Evidence Champions Network, a Member of the Member Cultural Learning Alliance, an Arts Award Adviser and a Resilient Trainer.
Celine is committed to enabling children and young people to build their capacity and resilience through creative experiences and processes. 

Failing fast means trialling, testing, learning and reshaping so you can succeed. But what does that mean for arts management? How can a fail fast mentality help push arts organisations forwards? 
In this thought-provoking episode of "The Arts and Everything in Between," host Lucy Costelloe sits down with Gail Jones, Communications Manager at the Crescent Arts Centre, to explore what it means for arts organisations to adopt a fail-fast mentality.  Gail shares Crescent’s strategies for innovation, community engagement, and how they navigate the complexities of arts management by embracing failure as a pathway to rapid learning and growth. 
You’ll learn:
1. How a fail fast approach facilitates learning, growth, and innovation within organisations.
2. How Crescent has embraced failure as an opportunity for learning with specific examples such as their pricing strategies.
3. The benefits of Crescent’s Associate Model which brings in external expertise into the organisation to support programming and audience engagement.
4. Tips when considering the fail-fast approach, including how to get started, the importance of embracing vulnerability, and the value of external collaborations.
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THE ARTS AND EVERYTHING IN BETWEEN PODCAST
Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.
Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world. 
—————————————- 
GOT A GREAT TOPIC OR STORY TO SHARE?
Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com
—————————————- 
Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show. 
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RESOURCES
Crescent Arts Centre: https://crescentarts.org/
Arts Professional: How to Curate a Festival: https://www.artsprofessional.co.uk/magazine/article/how-curate-festival
Pay What You Decide Case Study: https://blog.ticketsolve.com/a-case-study-with-thrive-crescent-arts-centre
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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!
Facebook – www.facebook.com/Ticketsolving
Twitter – twitter.com/ticketsolvers
LinkedIn – www.linkedin.com/company/ticketsolve 
Instagram – www.instagram.com/ticketsolve/
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A special thank you to Gail Jones for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, share the podcast with your colleagues and peers!