The Better Business Show

Narrative Matters

For organisations that want to change the world, The Better Business Show offers insight, inspiration and hope by exploring the people and companies proving that sustainable business models do work.

  1. #82 From farm to finished product: How to build a supply chain you can trust

    14 MAY

    #82 From farm to finished product: How to build a supply chain you can trust

    What does it really take to build a transparent supply chain? In this episode of The Better Business Show, host Tom Idle dives deep into one of the most urgent and complex challenges facing brands today: how to create truly traceable, accountable, and credible supply chains – from the farm to the factory to the finished product. With global regulations tightening and consumer expectations rising, transparency is no longer a box-ticking exercise; it’s a business necessity. But building that visibility, especially in commodities like cotton, is far from simple. It takes technology, policy understanding, and human collaboration on the ground. To unpack all of this, Tom is joined by two leading voices: ​Prakash Philip, Global Director, Strategy and Impact, CottonConnect, who shares real-world experience from working with 800,000+ farmers across South Asia to implement digital traceability tools and regenerative practices that brands can trust.​Baptiste Carrière-Pradal, Founder of 2B Policy, who explains the shifting global regulatory landscape, including Europe’s evolving sustainability rules – and why legislation, more than ever, is driving the corporate race toward transparency.Together, they explore: ​How brands are meeting rising demands for traceability and ethical sourcing​What new regulations (like CSRD and anti-forced labor laws) mean for your business​The realities of tracking cotton and other commodities from field to product​Why traceability must go hand-in-hand with sustainability and impact​What tools, technologies, and partnerships are making it all possible​The role of data, verification, and storytelling in building consumer trustWhether you're a sustainability lead, a sourcing manager, a policymaker – or simply curious about what transparency looks like in practice – this episode breaks down the challenge and opportunity ahead. 💡 Get ready to rethink what it means to truly know your supply chain. This episode is supported by CottonConnect. To find out more visit, www.CottonConnect.org

    46 min
  2. #79 Beauty and the bot: How AI is helping L’Oréal make better products, faster

    28 MAR

    #79 Beauty and the bot: How AI is helping L’Oréal make better products, faster

    AI is no longer just a buzzword – it’s fast becoming a core part of how businesses operate, innovate, and grow. But with so much hype, where do the real opportunities lie? And how do you separate practical value from overpromise? In this episode, Tom sits down with Oday Abbosh, Senior Partner at IBM, to unpack how artificial intelligence is being used to genuinely transform business – from product development and customer service to complex challenges like supply chain resilience and material discovery. We hear how IBM’s partnership with L’Oréal is helping the beauty giant rethink how it formulates new products using generative AI – and what that says about the future of research and innovation. We also dig into how businesses can adopt AI responsibly: with the right data, the right use case, and the right mindset. Oday offers candid insights into: The biggest misconceptions about AI in business How to get started if you’re a small or mid-sized company Why AI’s environmental footprint matters – and what can be done about it The role of governance, ethics, and transparency in building trust Whether you’re just exploring AI or already running pilots, this conversation is packed with practical advice and honest reflections on what it takes to make AI work for good. 🎧 Tune in, share it with your team, and don’t forget to subscribe. #ArtificialIntelligence #BusinessInnovation #AIForGood #BetterBusiness #Leadership #TechForImpact #GenerativeAI #SustainableBusiness #ResponsibleTech #IBM #LOréal #FutureOfWork #DigitalTransformation

    36 min
  3. #77 Why nobody believes your ESG story (and what to do about it)

    13 FEB

    #77 Why nobody believes your ESG story (and what to do about it)

    Sustainability communication has never been more important – or more challenging. Say too much, and you risk greenwashing accusations. Say too little, and you’re guilty of green-hushing.  So, how should companies talk about ESG, climate action, and social impact in a way that actually resonates? In this episode, sustainability comms expertHelen Neal joins me to break down the new rules of ESG communication. She's worked with global brands, NGOs, and businesses of all sizes, helping them navigate the tricky balance between transparency, credibility, and engagement. In this episode, we cover: Why companies are either saying too much or not enough—and how to fix it. The shift in ESG, CSR, and why the word ‘climate’ is becoming politically charged. What makes great sustainability storytelling—and what makes people switch off. The biggest mistakes brands make when talking about their impact. If you’re in sustainability, communications, or leadership, this episode is packed with practical insights to help you get your messaging right. 💡 Listen now and make sure to subscribe for more episodes. 🎧 Available on Spotify, Apple Podcasts, and all major platforms. 🔗 Follow us @betterbusinessshow Here’s the link to Joel Makower’s speech from this week: https://trellis.net/article/sustainability-leaders-advance-holding-back-the-darkness/ #Sustainability #ESG #Greenwashing #GreenHushing #BetterBusiness #SustainabilityComms

    42 min
4.9
out of 5
43 Ratings

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For organisations that want to change the world, The Better Business Show offers insight, inspiration and hope by exploring the people and companies proving that sustainable business models do work.