59 episodes

Are you a mental health professional with a feeling in the pit of your stomach that the system is BROKEN?

Did you start your training full of ideas about changing the landscape of mental health for the better but now you find you are so busy seeing people in crisis that you don't have time to do any of it?

Do you KNOW that we need to get out of our therapy rooms and start reaching people in other ways? Do you KNOW that the key to better mental health is prevention not crisis management?

If you do then join me for a mix practical skills, strategies and inspirational interviews with psychologists and therapists just like you who are using their skills to do BIG things way beyond the therapy room.

Prepare to get your "trainee spirit" back.

The Business of Psychology Dr Rosie Gilderthorp

    • Business
    • 5.0 • 19 Ratings

Are you a mental health professional with a feeling in the pit of your stomach that the system is BROKEN?

Did you start your training full of ideas about changing the landscape of mental health for the better but now you find you are so busy seeing people in crisis that you don't have time to do any of it?

Do you KNOW that we need to get out of our therapy rooms and start reaching people in other ways? Do you KNOW that the key to better mental health is prevention not crisis management?

If you do then join me for a mix practical skills, strategies and inspirational interviews with psychologists and therapists just like you who are using their skills to do BIG things way beyond the therapy room.

Prepare to get your "trainee spirit" back.

    Dealing with imposter syndrome for psychologists and therapists

    Dealing with imposter syndrome for psychologists and therapists

    Imposter syndrome…. We all seem to suffer with it…In fact I would go so far as to say I have yet to meet a psychologist or therapist in private practice who does not suffer from imposter syndrome.
    I’ve gotten to know my imposter syndrome very well over the past few years. I have even created a character for it that I refer to as “the imp”.
    My imp mainly says thing like “you are just a brilliant bullshitter, people will soon find out there's no intellect behind you”. Literally, any achievement can be undermined by a voice in my head that believes I basically con my way through life.


    Maybe you have a similar voice in your head. Or maybe your imp says something different. Maybe it thinks you don’t deserve things you have or maybe it thinks you will be exposed as an idiot sooner or later.


    Whatever your imposter syndrome imp says to you there is one thing they all have in common. They like to hold us back and if we let them, they can keep us paralysed in our practices.


    I’ve noticed 6 key ways in which imposter syndrome seems to cause problem for the psychologists and therapists I support in Psychology Business School and the DMTT membership. Do any of these behaviours ring true for you?


    Perfectionism - ie. never finishing/submitting anything because it is never “ready”


    Procrastination - never starting anything (or putting it off for ages) because you are worried you won’t do well or could fail


    Failing to plan your business - because a plan seems like a grand thing to have right? No one’s imp wants them to own up to having a big vision for their business


    Setting your prices too low - if your imp is in charge of your business you will most likely find yourself charging less than someone you respect in your area. For a better pricing framework that your imp is not in charge of listen to our https://psychologybusinessschool.com/the-business-of-psychology/how-to-set-your-fees-in-your-psychology-private (pricing episode with Sally Farrent here.)


    Feeling resentful of others who are successful (at anything) - anytime I catch myself thinking “it’s unfair” when I see someone who has achieved something I want to achieve and appears to have an advantage behind them I often realise it is really the imp talking to me. Because if I KNEW that I was good enough, just as I am, why wouldn’t I just be happy for someone else who has success? Why would I resent the advantages they have been given? The only reason to resent someone is not feeling good enough in yourself.


    Playing small and feeling unfulfilled - ever had that feeling that you could/should be doing more but in reality, you don’t take any steps towards a bigger vision? Classic conflict between your imp and an ambitious part of your mind.


    So can we crush imposter syndrome?


    Probably not…


    Sorry about that but we can change our relationship to it. If you are familiar with ACT a lot of this will already be in your repertoire but I find it helpful to turn the attention onto myself from time to time and I hope you will do too.


    Of course there are a thousand techniques that you can use once you realise that imposter syndrome is holding you back - you can choose anything from your therapy toolkit that resonates with you.


    This is the one that works for me…


    I like to get to know my imp… So I write them a little story. I write about when they first came out to try and protect me, I write what they think I am protecting me from and what they fear will happen if they were to stand down. I write what they look like, what they sound like, how big they are and where they like to hang out.


    If I was remotely artistic it would probably be helpful to draw them.


    Then I thank them for their service, explain that I don’t need their protection today and focus on getting present with what I am doing.


    There are times that I know I am

    • 19 min
    Using Youtube to reach more people with Dr Clare Roberts

    Using Youtube to reach more people with Dr Clare Roberts

    Using Youtube to reach more people with Dr Clare RobertsDr Clare Roberts has gone from being a clinical psychologist in Birmingham, to a YouTube sensation in Florida, using her Generation Calm channel to post videos for people looking for stress management techniques, anxiety relief and relaxation methods. She is here today to tell us about how she made that transition, and also to give some specific tips on how we can start and grow a YouTube channel.

    The highlightsI introduce Clare and she tells us about how she went from being a clinical psychologist in Birmingham, to finding herself in Florida 00:17
    Clare tells us how she went about turning her vision into reality, and how hard posting the first video was 10:14
    Clare discusses the difficulties of coming up with a name 14:25
    Clare talks about why we should consider YouTube as a good platform for us, and takes us through how to make it a reality 17:02
    We discuss the importance of keywords for Google and YouTube, and talk about the importance of getting good quality content out there 22:32
    Clare talks about growing her confidence 30:22
    We discuss building a community on YouTube 33:33
    Clare talks about how YouTube is evergreen and doesn’t have to take as much time as other social media platforms 41:36
    Clare tells us where we can find her 44:51
    Links:
    Where to find Clare:
    http://www.generationcalm.com/ (www.generationcalm.com)
    Youtube: http://www.youtube.com/generationcalm (www.youtube.com/generationcalm)
    Instagram: http://www.instagram.com/generationcalm/ (www.instagram.com/generationcalm)
    Pinterest: http://www.pinterest.com/generationcalm1 (www.pinterest.com/generationcalm1)
    *********
    Do you sometimes wake up at 2 am worried that you’ve made a terrible error that will bring professional ruin upon you and disgrace your family?
    I’m laughing now but when I first set up in private practice I was completely terrified that I had “missed” something big when setting up insurance or data protection.
    Even now, three years in, I sometimes catch myself wondering if I have really covered all the bases.
    It is hard, no impossible, to think creatively and have the impact you should be having in your practice if you aren’t confident that you have a secure business. BUT it can be overwhelming to figure out exactly what you need to prioritise before those clients start coming in.
    I’ve created a free checklist (plus resources list) to take the thinking out of it. Tick off every box and you can see your clients confident in the knowledge that you have everything in place for your security and theirs.
    Download it now from the new link:
    https://psychologybusinessschool.com/client-checklist (https://psychologybusinessschool.com/client-checklist)

    • 47 min
    Creating a purposeful practice part 2 with Michaela Thomas

    Creating a purposeful practice part 2 with Michaela Thomas

    Creating a purposeful practice part 2 with Michaela ThomasMichaela is an experienced Clinical Psychologist, Couples Therapist and founder of The Thomas Connection, as well as a speaker and author of The Lasting Connection, about developing compassion for yourself and your partner. Michaela has a special interest in perfectionism and parental mental health, especially for working mothers trying to balance work with motherhood. Michaela teaches busy ambitious people how to let go of the pressure of perfection and give themselves the permission to pause and unwind, so they can find their passion and purpose, and then move towards joy, vitality and playfulness. Michaela’s mantra is ‘balance over burnout’.


    The highlights
    I welcome Michaela and explain why I wanted to talk to her again about perfectionism 00:32
    Michaela talks about her own struggles with perfectionism and the difference between self-criticism and self-correction. 02:02
    Michaela tells us about her training in Sweden 05:09
    We discuss the importance of charging the right fees to enable us to be better care-givers 08:43
    Michaela talks about perfectionism and imposter syndrome as hurdles to achievement 14:18
    Michaela tells us about her journey to writing her book 17:00
    We discuss work/life balance, and Michaela talks about how she was helped by a business coach and the importance of having the right support 24:07
    Michaela explains what an online business manager is 35:23
    We discuss Michaela’s marketing strategy for her book, focusing on podcast guesting 37:34
    Michaela touches on some of the other things you can do to create a buzz around a book, and using a book coach 44:43
    We discuss abundance mindset 50:48
    I thank Michaela and she expresses her hope that she will be able to connect face to face in bookshops soon 54:36

    Links:
    Where to find Michaela:
    http://www.thethomasconnection.co.uk (www.thethomasconnection.co.uk)
    Insta: http://www.instagram.com/the_thomas_connection (www.instagram.com/the_thomas_connection)
    Facebook: http://www.facebook.com/thethomasconnection (www.facebook.com/thethomasconnection)
    Twitter: http://www.twitter.com/thomasconnect (www.twitter.com/thomasconnect)
    LinkedIn: http://www.linkedin.com/in/michaela-thomas (www.linkedin.com/in/michaela-thomas)


    Facebook group: Pause Purpose Play https://www.facebook.com/groups/pausepurposeplay (pausepurposeplay)
    Podcast: Pause Purpose Play https://thethomasconnection.co.uk/podcast/ (https://thethomasconnection.co.uk/podcast/)
    Book: The Lasting Connection https://thethomasconnection.co.uk/thelastingconnection/ (https://thethomasconnection.co.uk/thelastingconnection/)


    **********
    Do you sometimes wake up at 2 am worried that you’ve made a terrible error that will bring professional ruin upon you and disgrace your family?

    I’m laughing now but when I first set up in private practice I was completely terrified that I had “missed” something big when setting up insurance or data protection.

    Even now, three years in, I sometimes catch myself wondering if I have really covered all the bases.

    It is hard, no impossible, to think creatively and have the impact you should be having in your practice if you aren’t confident that you have a secure business. BUT it can be overwhelming to figure out exactly what you need to prioritise before those clients start coming in.

    I’ve created a free checklist (plus resources list) to take the thinking out of it. Tick off every box and you can see your clients confident in the knowledge that you have everything in place for your security and theirs.

    Download it now from the new link:
    https://psychologybusinessschool.com/client-checklist (https://psychologybusinessschool.com/client-checklist)

    • 58 min
    Occupational and coaching psychology in independent practice with Christine Hamilton

    Occupational and coaching psychology in independent practice with Christine Hamilton

    Occupational and coaching psychology in independent practice with Christine HamiltonChristine is a highly experienced occupational psychologist and leadership development consultant. Her career to date has spanned across the public and private sector and she has held several positions in the British Psychological Society.


    The highlights
    I introduce Christine and she tells us about her career path and the road she took to independent practice 00:17
    We discuss the importance of talking to people about our careers and asking for help 04:23
    I ask Christine what it was like to be in a management role and introduce psychological thinking 07:20
    Christine tells us where her career went next, after developing her competence as an occupational psychologist in a management role 09:58
    Christine talks about her move into self employment and how she knew what she could do independently 13:56
    Christine talks about the growth of her independent practice 19:25
    Christine tells us about the coaching side of her work 27:26
    We discuss the difference between therapy and coaching 30:00
    I ask Christine how people can skill themselves up to work in this area 36:32
    Christine tells us the first steps for occupational psychologists who are thinking about starting a private practice 40:22
    I thank Christine and she tells us how to find her on LinkedIn 45:32


    Links:
    https://www.linkedin.com/in/christine-hamilton-387a096/ (Linked In - Christine’s profile )


    https://www.i-l-m.com/ (ILM )- coaching qualification accrediting body
    https://www.emccuk.org/ (EMCC) - coaching qualification accrediting body
    https://coachingfederation.org/ (ICF )- coaching qualification accrediting body


    **********

    Do you sometimes wake up at 2 am worried that you’ve made a terrible error that will bring professional ruin upon you and disgrace your family?

    I’m laughing now but when I first set up in private practice I was completely terrified that I had “missed” something big when setting up insurance or data protection.

    Even now, three years in, I sometimes catch myself wondering if I have really covered all the bases.

    It is hard, no impossible, to think creatively and have the impact you should be having in your practice if you aren’t confident that you have a secure business. BUT it can be overwhelming to figure out exactly what you need to prioritise before those clients start coming in.

    I’ve created a free checklist (plus resources list) to take the thinking out of it. Tick off every box and you can see your clients confident in the knowledge that you have everything in place for your security and theirs.

    Download it now from the new link:
    https://psychologybusinessschool.com/client-checklist (https://psychologybusinessschool.com/client-checklist)


    **************


    TRANSCRIPT

    SPEAKERS
    Rosie Gilderthorp, Christine Hamilton

    Rosie Gilderthorp 00:01
    Welcome to the business of psychology podcast, the show that helps you to reach more people, help more people and build the life you want to live by doing more than therapy.

    Rosie Gilderthorp 00:17
    Today, I'm talking to Christine Hamilton. Christine is a highly experienced occupational psychologist and leadership development consultant. Her career to date has spanned across the public and private sector, and she's had several positions in the British Psychological Society. There's so much I'm keen to talk to you about today, Christine, so thank you so much for coming on and welcome to the podcast.

    Christine Hamilton 00:38
    Thank you very much Rosie, I barely recognise that introduction, so thank you for it.

    Rosie Gilderthorp 00:45
    Well, something that I hear a lot from members of the Do More Than Therapy community is that it can be really difficult for applied psychologists who aren't clinical or counselling psychologists to visualise what an independent practice would mean for them. I've

    • 47 min
    Systems For Success - Streamlining Your Processes So You Can Achieve More With Amy Mitchell

    Systems For Success - Streamlining Your Processes So You Can Achieve More With Amy Mitchell

    Systems for success - streamlining your processes so you can achieve more with Amy MitchellToday’s episode is part of the audio from a class I recorded on efficient processes for our Psychology Business School students. Systems expert Amy Mitchell shares why and how to create processes for everything that create so much space and so much less overwhelm in your day. Working with Amy has really changed my life and business so I knew after we recorded the class that I needed to share it with all of you.
    Before we get started I just wanted to let you know that, if you’d like more help taking the overwhelm out of your practice the doors are now open for Psychology Business School. PBS is our complete course covering everything you need to get your practice up and running and bringing you the fulfilment you deserve. We’ve got live classes covering everything from mindset, pricing, business planning to advanced marketing strategies. Plus you get a bundle of legal templates created by a specialist GDPR lawyer just for us so you don’t have to worry whether your privacy policy and terms and conditions are compliant any more.


    If you want to:
    Make enough money to support yourself in your practice
    Break free from the fear of not having enough clients by developing a marketing strategy that works on repeat
    Create REAL work/life balance that doesn’t involve doing your reports at 2am
    Then our 12 week programme is perfect for you. Doors will only be open for a week so come over and check out the details at:
    https://psychologybusinessschool.com/the-psychology-business-school/ (https://psychologybusinessschool.com/the-psychology-business-school/)




    The HighlightsI introduce Amy and tell you how working with her has changed my life 00:17
    I let you know that the doors are now open for Psychology Business School 00:41
    Amy talks about her love for making things as simple as possible, and using tools to do that 02:04
    We look at the key processes that people need to have in place, beginning with client onboarding 04:53
    Amy tells us the key components a good client onboarding and monitoring system should have 12:59
    Amy takes us through systems we can use for responding to, and monitoring enquiries 17:00
    We discuss putting processes into action, and how to map out your processes without making it into a massive job 22.10
    We talk about processes for invoicing and collecting CPD resources 27.01
    Amy takes us through the tech we can use to help us 33:57
    Amy tells us about the Asana mini training she has 43:53
    I remind you about Psychology Business School 47:02

    Links to find Amy


    https://www.amymitchell.ca (https://www.amymitchell.ca)
    Asana mini training: https://www.amymitchell.ca/get-asana-mini-training (https://www.amymitchell.ca/get-asana-mini-training)


    ***********

    I just wanted to let you know that the doors are now open for Psychology Business School. PBS is our complete course covering everything you need to get your practice up and running and bringing you the fulfilment you deserve. We’ve got live classes covering everything from mindset, pricing, business planning to advanced marketing strategies. Plus you get a bundle of legal templates created by a specialist GDPR lawyer just for us so you don’t have to worry whether your privacy policy and terms and conditions are compliant any more.
    If you want to:
    Make enough money to support yourself in your practice
    Break free from the fear of not having enough clients by developing a marketing strategy that works on repeat.
    Create REAL work/life balance that doesn’t involve doing your reports at 2am
    Then our 12 week programme is perfect for you. Doors will only be open for a week so come over and check out the details at:
    https://psychologybusinessschool.com/the-psychology-business-school/ (https://psychologybusinessschool.com/the-psychology-business-school/)


    ***********


    TR

    • 48 min
    When And How To Hire Your First VA In Private Practice: Outsourcing For Psychologists And Therapists

    When And How To Hire Your First VA In Private Practice: Outsourcing For Psychologists And Therapists

    When and how to hire your first VA in private practice: Outsourcing for psychologists and therapistsIn today’s episode, we will cover why you should outsource, how to decide what to outsource and when, the types of tasks that you can outsource and some of my tips on how to do this effectively.
    Why should you outsource admin in your psychology or therapy practice?Have you noticed that if you ask me the date or time for something I never know?


    It really is a huge problem for me. I am reasonably intelligent, have a good head for many things but I cannot hold any kind of number or date in my mind so, almost as soon as a date or time is mentioned to me, I have forgotten it. Any of the students on Psychology Business School or members of Do More Than Therapy will probably be aware of this fact...


    This is a problem in private practice. Even though I use all of the tools like https://calendly.com/ (Calendly) for scheduling meetings, https://writeupp.com/default.aspx?refid=7168 (WriteUpp) for running my clinics and https://www.google.com/calendar/about/ (Google calendar) for everything else I STILL double book myself all the time. And then I procrastinate about putting it right because I find it so stressful to try and find an alternative date for someone.


    In the first year of my practice, I lost a lot of money because of this. I would turn down clients because I thought I had no space when that wasn’t true and I came across as deeply unprofessional with some who I had to re-book several times. I also had a contract with a company who wanted me to keep my availability up to date on their online system so they could book their employees in with me whenever they wanted and I just could not manage to do it so I rarely got work from them.


    After 12 months of hating myself, I listened to a podcast that told me about a magical person called a virtual assistant. Until that moment, in my head, I had imagined that only very successful, established practices could afford help with admin. Coming from the NHS land of scarce admin support and the horrendously unequal way that support was distributed, had made me think I wasn’t really worth of it. I am guessing some of you may relate to that way of thinking. If that is you I am hoping this will be a lightbulb moment for you too…


    If you are doing less admin you can see more clients and earn more money than you pay for admin support!


    I will say that again. If you do less admin you will earn more money.


    For me it was instant. I took on my first VA, Samantha Dawkins from Koala VA in Plymouth and within a week she had made me £300 simply by keeping my diary up to date on the online booking system for the company I had a contract with. She is a specialist VA and they tend to charge between £20 and £40 per hour so they are not cheap but, because she is good at what she doe, reconciling my diary every day took her only a few minutes. It would have taken me a full hour.


    Even better… Once you hand over tasks that really stress you out like that you have more time available for marketing, networking events and seeing the people on your waiting list so whatever your problem whether you have not enough or too many clients, outsourcing the stuff that sucks your time and that you are just bad at is really helpful.




    How do I decide what to outsource in my psychology practice and when?

    Here are some key outsourcing principles I wish I had known from the beginning:


    Outsource what you are worst at first. If there is something that takes you ages because it is just not natural for you give it to someone who can do it in half the time. It will free up your time, energy and creativity for tasks that will actually bring money into your practice. There is actually quite a lot that falls into this category for me. As I mentioned the first thing I outsourced was my biggest weakness, the d

    • 19 min

Customer Reviews

5.0 out of 5
19 Ratings

19 Ratings

Fed up Parent ,

Principled, thoughtful and inspiring.

I am deeply grateful for this podcast! It provides an intelligent, well thought through roadmap of how to run a therapy business with integrity.
As a therapist I get so tired of the “get rich quick” gurus who make inflated claims about turning your practice into a money making machine; while leaving your principles at the door.
For most of us who trained as psychologists and psychotherapists, our principles are at the very heart of our business. We trained because we care deeply about mental health and have a deep rooted desire to help people in difficulty.
Yet at the same time, in order to help others, we also need to look after ourselves. Part of that comes from being able to earn a decent, sustaining, income.
How can we be valued by others if we don’t value ourselves?
This podcast hits the nail on THAT nail on the head perfectly!
Thank you for being a beacon in the fog of the digital forest, and speaking out about the business of psychology in an inspiring non-trashy way!

SameeraI ,

Sameera

I really wish you’d started this a few years ago! It’s really refreshing to hear many of the things you’ve discussed and it’s so generous of you to openly share about your own journey of setting up a private practice and to impart some of your knowledge around this. I’ve dabbled in and out of my own private practice and I feel that if I’d heard some of your podcast episodes a few years ago it would have given me more confidence to fully plunge right into it! You also come across as really warm and owning up to some of your vulnerabilities makes you all the more endearing. I’m a fellow victim of imposter syndrome btw and it’s a relief to hear someone else talk about it so openly!

AmySLT ,

Just what I needed

Rosie you’re inspirational and these business planning for podcasts have given me the direction I needed. Thank you for sharing what you’ve learnt, it invaluable!

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