The Chief Communications Officer's Story: How CVS Health Aims to Become America’s Most Trusted Healthcare Company with Brian Henry

Most healthcare brands struggle to tell a cohesive story that encompasses complex services and stakeholder trust — CVS Health is transforming that challenge into a strategic advantage. In this episode, Brian Henry, SVP and Chief Communications Officer at CVS Health, reveals how the company is shifting perceptions from neighborhood pharmacy to a comprehensive, trusted health tech powerhouse with a landmark $20 billion modernization plan.

This episode is perfect for healthcare communicators, health tech innovators, and corporate storytellers eager to learn how a Fortune 10 company is redefining trust and engagement in a complex industry. Brian’s insights into transparency, impact, and leadership vulnerability offer invaluable lessons for anyone looking to elevate their organization’s narrative — and unlock new opportunities amid rapid technological change.

Strategy, Story & Stakeholders is the podcast for senior leaders in comms and corporate affairs. Hosted by Max Forsyth, Managing Director & Founder of Comms Search and Selection, he interviews a leading figure from the communications industry on how they have successfully communicated strategy and engaged stakeholders.

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