The Digital Solicitor Podcast thedigitalsolicitor

Whether you are embedding a single system to run your firm, improving digital literacy across your team, or harnessing powerful software integrations to help with the heavy lifting, this informative podcast talks about how to form a successful strategy and help streamline processes within your firm.

Christina Grzasko is joined by Jarvis Joslyn of LEAP UK to talk about the technological do's and don'ts to consider when working to optimise your law firm's productivity. With contributions from existing LEAP Users, we give you an inside steer on the strategies you will want to adopt for your firm.

The expectations on service that law firms were required to deliver soared during the pandemic with reliance on technology becoming essential in order to help satisfy clients’ heightened demands by facilitating remote support and uninterrupted communications. Now, following a year of contactless customer service options, clients are comfortable with, and even prefer, the digital service they received as it is simply easier for them, providing greater convenience and efficiency.

To be competitive law firms must consider this shift in client preferences and cannot simply revert to pre-pandemic client service models. This podcast looks at the technology required to deliver on this increased customer demand and the positive impact that its implementation can have on a law firm's revenue, reputation and growth.

With SDLT holiday transactions tailing off, now is a good time to look at where the overworked conveyancing market has left solicitors and think about what comes next. To help us do this, the Digital Solicitor podcast is joined by Rob Hailstone of the Bold Legal Group, an ex-residential property conveyancer with over 40 years’ experience who helps law firms have an extra pair of eyes and ears to make sure they are kept fully informed and up to date with all conveyancing issues.

The LEAP Best Practice Standard for conveyancers was set-up four years ago as an accreditation mark of excellence achieved by law firms using LEAP’s innovative technology. Through its use of independent, remote and specialist audits, achievement of the standard shows clients and stakeholders that law firms deliver a gold standard of legal work in conveyancing whilst using the most up to date and innovative legal technology.

 

In this podcast we look at some of the processes and benefits of accreditation, with Craig Taylor and his guests Rob Hailstone of the Bold Legal Group and Brian Boehmer of Locktons Specialist PI Insurers who offer excellent insight into what the next 12 months hold for conveyancers and how achievement of the best practice standard can help firms in the current PI market.

The pandemic has pushed the dialogue around working from home forward by about 30 years. It has raised the whole topic of how we work and where we work, so how can law firms continue to motivate, support, promote wellbeing and improve collaboration amongst their teams with working from home becoming increasingly popular? And what can be done to prevent loneliness, isolation and burnout?


My guest is Susanne Poole, who has worked with LEAP Legal for five years, starting off in an HR capacity in the UK and is now Head of People Operations, covering LEAP’s North American staff.

How we work and choose services has shifted dramatically since the pandemic. Competition is at an all-time high in the legal market with technology key to running an enduring legal practice.

This informative podcast will explore how and why technology is impacting the sustainability and competitiveness of firms by examining cloud working, process automation, real-time client collaboration and self-serve portals with Adrian Jardine and Alex Maitland of LEAP UK.