18 episodes

Delivered by experts, peers and providers to the profession This exciting new podcast puts solicitors at the forefront of online innovation in legal services.

The Digital Solicitor Podcast thedigitalsolicitor

    • Technology
    • 5.0 • 1 Rating

Delivered by experts, peers and providers to the profession This exciting new podcast puts solicitors at the forefront of online innovation in legal services.

    Learn with LEAP: Having IT and using IT

    Learn with LEAP: Having IT and using IT

    In today's podcast, Craig Matthews, LEAP and Nicola Moore-Miller, Global CEO of Jayva, discuss how to ensure you’re getting the most out of your IT, software and systems. Listen as they share hints and tips on how to use your technology better, the importance of having ongoing training and engagement, and how to ensure your use continually evolves, increasing efficiency, improving customer service and staying cyber secure.
    A Chartered Accountant, CGMA, BA (Hons) by trade, with 20 plus years of working in the legal sector, Nicola’s roots lie in practice management, especially in the areas of accounting, finance, systems and compliance.
    Nicola’s got a keen awareness of the operational challenges of managing a law firm in today’s environment. She can guide and train employees of any role on how to better manage their workload and concentrate on delivering high-quality, consistent and professional client service.

    • 47 min
    Building your digital brand

    Building your digital brand

    Digital marketing adds huge value to law firms but many avoid it as it can seem like a daunting and unfamiliar task. Today's guests are Craig Matthews of LEAP and Rich Dibbins, Founder of Staxton Digital who will explain the importance of digital marketing for law firms and how this can increase revenue for law firms. They also provide tips on how to build a successful digital marketing strategy for 2023.

    • 39 min
    Improving your conveyancing practice and the relationships with estate agents

    Improving your conveyancing practice and the relationships with estate agents

    With an uncertain time ahead of us in the property sector in this podcast we look at how to establish long lasting relationships with your clients and estate agents and how to manage and nurture those relationships in both the physical and digital world.
    Today's guests are Craig Matthews, Director of Lifetime Planning at LEAP, and Rob Hailstone, an ex-residential property conveyancer with nearly 5 decades of experience, who formed the Bold Legal Group (BLG) in 2010. The BLG now has approximately 700 member firms of all different shapes and sizes throughout England and Wales (all of which carry out a significant number of residential conveyancing transaction annually) and is widely respectedby all stakeholders including legal regulators, lenders, HMLR and the DLUHC. 

    • 34 min
    Modernising your private client service

    Modernising your private client service

    This podcast looks at private client practice and whether it’s fit for purpose in today’s changed trading environment. The services lawyers offer to clients for lifetime planning around assets, tax and inheritance plus wills, trusts and probate is a growth area.
    With an increased uptake in technology across all age ranges, more complex family structures, increased wealth and new and emerging asset types, traditional approaches to providing private client services may no longer meet the evolving needs of your clients and their estate.
    And in the world of practice development, especially technology and software, private client work has found itself left behind in recent years. LEAP’s Director of Lifetime Planning, Craig Matthews, talks about why and how this can be reversed.

    • 26 min
    The practical ways innovative software helps improve productivity in your practice

    The practical ways innovative software helps improve productivity in your practice

    Whether you are embedding a single system to run your firm, improving digital literacy across your team, or harnessing powerful software integrations to help with the heavy lifting, this informative podcast talks about how to form a successful strategy and help streamline processes within your firm.
    Christina Grzasko is joined by Jarvis Joslyn of LEAP UK to talk about the technological do's and don'ts to consider when working to optimise your law firm's productivity. With contributions from existing LEAP Users, we give you an inside steer on the strategies you will want to adopt for your firm.

    • 21 min
    Legal technology: Driving profits through improved customer service

    Legal technology: Driving profits through improved customer service

    The expectations on service that law firms were required to deliver soared during the pandemic with reliance on technology becoming essential in order to help satisfy clients’ heightened demands by facilitating remote support and uninterrupted communications. Now, following a year of contactless customer service options, clients are comfortable with, and even prefer, the digital service they received as it is simply easier for them, providing greater convenience and efficiency.
    To be competitive law firms must consider this shift in client preferences and cannot simply revert to pre-pandemic client service models. This podcast looks at the technology required to deliver on this increased customer demand and the positive impact that its implementation can have on a law firm's revenue, reputation and growth.

    • 19 min

Customer Reviews

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1 Rating

AK2706! ,

Challenges in Family Law

Good podcast - helped me ‘benchmark’ and be confident my firm will continue to grow and perform seamlessly during the pandemic.

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