108 episodes

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

The eCom Ops Podcast SyncSpider

    • Business
    • 5.0 • 3 Ratings

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

    [Greatest Hits] Make Free Shipping Profitable with Jonathan Price, Owner of Down4Sound

    [Greatest Hits] Make Free Shipping Profitable with Jonathan Price, Owner of Down4Sound

    In this episode of the eCom Ops Podcast, Norbert is joined by Jonathan Price, Owner of Down4Sound. They discuss the importance of shipping in eCom success, how to create a physical and online marketing mix for your eCom business, and tips on leveraging various social mediums for maximum growth.

    • 37 min
    Optimizing the Customer Journey for Your eCommerce Business with Aleksandra Korczynska, CMO at GetResponse

    Optimizing the Customer Journey for Your eCommerce Business with Aleksandra Korczynska, CMO at GetResponse

    In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Aleksandra Korczynska, CMO at GetResponse. They discuss the importance of customer journey optimization, best practices eCommerce businesses should follow during optimization, and eCommerce advertising tips.

    • 36 min
    [Greatest Hits] Inhouse Manufacturing with Erik Polumbo of Mini Materials

    [Greatest Hits] Inhouse Manufacturing with Erik Polumbo of Mini Materials

    Erik Polumbo jumps onto The eCom Ops Podcast to share his journey and eCommerce experience. Find out how he is running Mini Materials from in-house manufacturing and operations down to its fulfillment process. Erik reveals a few of his strategies and how his business has been affected by COVID-19...

    • 17 min
    Scaling Your eCommerce Business Faster and Successfully with Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker

    Scaling Your eCommerce Business Faster and Successfully with Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker

    In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker. Karl shares his expertise, career experiences, and tips on how to start an eCommerce business and scale it faster.

    • 28 min
    [Greatest Hits] Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge

    [Greatest Hits] Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge

    In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jay Gibb, Founder, and CEO of CloudSponge. They discuss how CloudSponge and the Contact Picker Tool is helping eCommerce stores, the power of word of mouth and referral programs, and tips to add the virality effect to your eCommerce store.

    • 21 min
    Growing a Successful Subscription-Based Business with Adam Tesan, CRO at Chargebee

    Growing a Successful Subscription-Based Business with Adam Tesan, CRO at Chargebee

    In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Adam Tesan, CRO at Chargebee. They discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.

    • 21 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

CoolCalmMateo ,

Love this podcast

Norbert always brings on great guests and they really dive in deep.

If you’re in the e-commerce space this is gold and hugely valuable!

High ffi ,

Finally an ops podcast!

Thanks team, an eCommerce podcast that I (an ops person) can enjoy :)

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