185 episodes

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

The eCom Ops Podcast SyncSpider

    • Business
    • 5.0 • 5 Ratings

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

    AI-Powered Analytics & Smart Strategies for eCommerce with Mia Umanos

    AI-Powered Analytics & Smart Strategies for eCommerce with Mia Umanos

    In this compelling episode of the Ecom Ops Podcast, we dive into the fascinating world of data analytics with Mia Umanos, the CEO of Clickvoyant and a seasoned expert boasting 15 years of experience. Mia, now a pivotal part of Clickvoyant, shares her journey and the revolutionary impact of AI-driven analytics on eCommerce.

    • 22 min
    Greatest Hits - From Click to Court: E-Commerce Legal Insights with Paul Rafelson

    Greatest Hits - From Click to Court: E-Commerce Legal Insights with Paul Rafelson

    In this episode, we're thrilled to welcome Paul Rafelson, an experienced eCommerce attorney, Founding Partner at Rafelson Law and co-founder of Online Merchants Guild, as he shares valuable insights on the legal aspects of e-commerce and navigating international business relationships. Don't miss this engaging conversation packed with expert advice on protecting and growing your e-commerce business in a rapidly changing landscape.

    • 25 min
    SEO in E-Commerce: Backend Secrets to Boost Sales with Louis Smith

    SEO in E-Commerce: Backend Secrets to Boost Sales with Louis Smith

    Welcome to the Ecom Ops Podcast! In this episode, we delve into SEO in e-commerce with Louis Smith, an expert in optimizing online stores to enhance traffic and boost sales. Discover valuable insights and practical strategies for your e-commerce business.

    • 21 min
    Where do Brands Turn Wrong & How to Get It Right with Liz Stack

    Where do Brands Turn Wrong & How to Get It Right with Liz Stack

    Welcome to another episode of the Ecom Ops podcast! Today, we host Liz Stack, Senior Brand Manager at Yotpo and a passionate advocate for women in e-commerce. Liz shares her journey, Yotpo’s mission, and her involvement with the Women in E-Commerce community. Get ready for an inspiring conversation filled with insights and success stories.

    • 31 min
    [Greatest Hits] E-Commerce Beyond Borders: Winning in the Amazon Arena with Stef van Boekel

    [Greatest Hits] E-Commerce Beyond Borders: Winning in the Amazon Arena with Stef van Boekel

    Uncover the art of expanding your business internationally, captivating customers through tailored experiences, and transforming distribution challenges into successes with Stef van Boekel, the visionary Director of Business Development at Operator One. Dive into the intricacies of mastering European markets and innovating your approach to customer feedback.

    • 21 min
    Think Omnichannel: Online + Offline; Here's Why! with Yuriy Boykiv

    Think Omnichannel: Online + Offline; Here's Why! with Yuriy Boykiv

    In this episode of the eCom Ops Podcast, host Norbert Strappler chats with Yuriy Boykiv, CEO of Front Row. Yuriy shares his journey from marketing to leading an eCommerce accelerator, providing insights into the evolving eCommerce landscape and the importance of omnichannel strategies.

    • 23 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

Demented pidgin ,

Great show

There seems to be so many podcasts out there that focus on the marketing side of ecommerce, it's nice to have someone focusing on the operations! Great host, interesting guests, highly recommend!

CoolCalmMateo ,

Love this podcast

Norbert always brings on great guests and they really dive in deep.

If you’re in the e-commerce space this is gold and hugely valuable!

High ffi ,

Finally an ops podcast!

Thanks team, an eCommerce podcast that I (an ops person) can enjoy :)

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