Last year, Intuit—the company that owns the tax prep software TurboTax—reached a settlement with 50 state attorneys general, requiring the company to issue $141 million in refunds to users.
The problem? For years, TurboTax has been advertising free filing services but only 2% of 70% eligible tax payers actually filed at no cost.
And it turns out…that might have been Intuit’s plan the whole time.
A Somethin’ Else Production.
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