Discussions on the human side of health and care, with healthcare workers and patients.
The paramedic's tale: Carl Betts
Aggie Rice, Staff Experience Network Lead at the Point of Care Foundation, speaks to Carl Betts, a paramedic and quality improvement lead, about his experiences. He has previously written for the Point of Care Foundation website about the challenges faced by paramedics in the NHS. This interview was recorded on 21st March 2022.
The anaesthetist's tale: Emma Evans, St George's Hospital, Tooting
Emma Evans, consultant anaesthetist and senior leader at St George's Hospital in Tooting, South London, talks to Bev Fitzsimons about her experience as both a clinician and manager during the Covid pandemic. She reflects on the value of teamwork, staff wellbeing, learning from the impact of Covid rules on service users, and dealing with uncertainty. The Point of Care Foundation worked closely with Emma on the New Beginnings project to improve maternity services at St George's.
The Schwartz facilitator's tale: Rebecca Myers
In this episode, David Jones, the Point of Care Foundation's Head of Staff Experience, speaks to Rebecca Myers about her views on the challenges faced by leaders in the healthcare system, and the support available to them. Among other roles, Rebecca is a Schwartz facilitator, a practicing nurse, and a visiting fellow at London South Bank University, where she focuses on clinical leadership and service improvement. She brings a wealth of perspectives about the needs of health and care staff at all levels, from board to front-line services.
The GP's tale: Martin Marshall, RCGP
In this episode, Martin Marshall, chair of the Royal College of General Practitioners and a practicing GP in East London, talks about the twin crises facing general practice - Covid and workload - and the challenges they pose for humanised care.
The patient leader's tale: Ceinwen Giles, Shine Cancer Support
Bev Fitzsimons speaks to Ceinwen Giles about Shine Cancer Support, a charity working to support people in their 20s, 30s and 40s with a cancer diagnosis, which she established after going through cancer treatment herself. She reflects on some of the issues faced by young adults living with cancer, and the unique challenges of providing support services through the pandemic.
The manager's tale: Lisa Cooper, Alder Hey
In our second podcast series we want to share some of the reality of working in healthcare from different perspectives across the NHS and social care. These 'voices from the point of care' are an important counterbalance to media portrayals of healthcare staff as heroes or villains, because In reality we are all just humans who have good days and bad days.
In this episode Bev Fitzsimons speaks to Lisa Cooper, director of community and mental health services at Alder Hey Children's Hospital in Liverpool, about life as a senior leader in the NHS.