1 min

The importance of storytelling during the pandemic Sixty Second Spotlight

    • Society & Culture

Dr Emily Underwood-Lee explores the way that stories can help us look out through the eyes of another and the impact this can have on policy and services.

Find out more: southwales.ac.uk/research



Hello and welcome to Sixty Second Spotlight. I’m Emily Underwood-Lee, Research Fellow at the University of South Wales.  My research explores how we tell and listen to personal stories.

Stories are a key to understanding.  They help us see how we got to the place we are now and why that matters on a human level.  They help us to imagine the kind of future we might want to have.  By listening to the stories of others we can understand what it means to be in their position and we can build empathy and understanding.

When policy makers, service providers and others listen to the stories of the people they serve they are able to improve their provision and better meet the needs of their communities.

The Covid-19 pandemic has changed the way many of us relate to the world around us.  We are separated from some through social distancing while also making new connections as communities come together in mutual aid or as key workers show extraordinary levels of care.

Many health boards and organisations are turning to stories. They are collecting the stories of people living at the front line of the Covid pandemic and the stories of our communities as history is made.

One area that I focus on is storytelling within healthcare, for example in my collaborative work on the Storytelling for Health Conference with Swansea Bay Health Board and the associated publications, and the recent work I have been doing at Great Ormund Street Hospital exploring how the arts can help parents of children in hospital care.

The sociologist Arthur W Frank famously described illness as a ‘call for stories’.  Perhaps a global pandemic calls for stories on an unprecedented scale.

Dr Emily Underwood-Lee explores the way that stories can help us look out through the eyes of another and the impact this can have on policy and services.

Find out more: southwales.ac.uk/research



Hello and welcome to Sixty Second Spotlight. I’m Emily Underwood-Lee, Research Fellow at the University of South Wales.  My research explores how we tell and listen to personal stories.

Stories are a key to understanding.  They help us see how we got to the place we are now and why that matters on a human level.  They help us to imagine the kind of future we might want to have.  By listening to the stories of others we can understand what it means to be in their position and we can build empathy and understanding.

When policy makers, service providers and others listen to the stories of the people they serve they are able to improve their provision and better meet the needs of their communities.

The Covid-19 pandemic has changed the way many of us relate to the world around us.  We are separated from some through social distancing while also making new connections as communities come together in mutual aid or as key workers show extraordinary levels of care.

Many health boards and organisations are turning to stories. They are collecting the stories of people living at the front line of the Covid pandemic and the stories of our communities as history is made.

One area that I focus on is storytelling within healthcare, for example in my collaborative work on the Storytelling for Health Conference with Swansea Bay Health Board and the associated publications, and the recent work I have been doing at Great Ormund Street Hospital exploring how the arts can help parents of children in hospital care.

The sociologist Arthur W Frank famously described illness as a ‘call for stories’.  Perhaps a global pandemic calls for stories on an unprecedented scale.

1 min

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