A podcast about the community that surrounds a leading Midwestern coffee roastery and cafe. Interviews and stories are about coffee, the people who create the products and the challenges they find while navigating their personal and professional lives. Coffee is only what they do. The stories and interviews are about who they are and why they do it. So, don't listen just to learn about coffee. This podcast examines the lives behind the people who make the products you love to consume and their personal and professional stories about how they work to influence the community around them.
I’m not dead yet: Reopening a business during a pandemic
In this podcast, I discuss (with Reverie GM, Drew Perry) our strategy to get out and back in to business. We cover our goals for how we manage our staff's needs and those of the business. And our discussion rounds out on the topic of how we go back to having seating inside our cafe. If you are a business owner or cafe-goer, this episode may help you get into the minds of decision makers navigating an extremely anxious part of operating a business.
Coffee equipment servicing: How NOT to start a fire with water
Yes, water can absolutely start a fire. Listen in this week to guest Tie Groth, Reverie's in-house equipment service technician, talk about coffee equipment servicing, maintenance and other things related to making tasty coffee. Tie's role as Service Manager to Principal Coffee Equipment Solutions (Principal CES) is critical to keeping expensive gear healthy and the coffee tasting great. His role is to balance the needs of the equipment and the tastes of the customers. We share a few horror stories about the work and what we've experienced, and how our unique approach to managing our service customer relationships by avoiding huge repair bills.
Service industry artists...it's my other job
Service industry workers are often also artists. At Reverie, most of our coffee professionals are artists, musicians, photographers, writers and more. In this episode, guest Dale Small and I discuss this interesting intersection of our society, and how artists have suffered during COVID-19.
My church has better coffee than yours
In this episode, we discuss the various forms of coffee services you'll find in churches. Whether you are a chiptster, a hip pastor or work in the coffee business, you know today's churches are boasting some pretty awesome coffee services. I interview Reverie's own Brad Stevens (barista/service tech/warehouse tech) and Jason Hendry (Wholesale Manager) about how coffee services at churches these days is very much part of the programming and is often viewed as part of the experience church goers get to experience every Sunday. We'll also talk about how that's changed since COVID-19.
Immigrant Coffee: A coffee roasters perspective on DACA
Reverie's lead roaster and Director of Coffee, Oscar Pineda, sits with owner, Andrew Gough to discuss coffee roasting, immigration and his perspective on DACA. Learn a bit about Oscar's responsibilities and some of the difficulties he faces as an immigrant brought to the United States as a child. His role at Reverie is vital to its success.
New coffee: Importing and Roasting Guatemala Pachup
In this episode, our roaster, Oscar Pineda and I (Andrew Gough) talk with Ryan Chipman about this new crop, Guatemala, Pachup. Ryan imports Guatemalan specialty coffee through his business, Yepocapa Coffee. Pachup is a super tasty coffee that recently hit our shelf for the second time. Ryan opens up about how his process works and how he and his partners work to improve the livest for the people they serve. This importing partnership is one of the most valuable relationships we have at Reverie.