44 episodes

The Multisite Masters Podcast - Exploring the art of leading at scale. Produced by Mastering Multi-Units, a Training & Development consultancy specialising in supporting managers in the hospitality and retail industries to become world-class operators. Like our Podcasts? Please leave a review, we'd love to hear from you! Thanks!

The Multisite Masters Podcas‪t‬ Multisite Masters

    • Business
    • 5.0 • 4 Ratings

The Multisite Masters Podcast - Exploring the art of leading at scale. Produced by Mastering Multi-Units, a Training & Development consultancy specialising in supporting managers in the hospitality and retail industries to become world-class operators. Like our Podcasts? Please leave a review, we'd love to hear from you! Thanks!

    Make it a Cineworld Night!

    Make it a Cineworld Night!

    Wow, what a difference: Make it a Cineworld Night! This episode of the Multi-Site Masters is a true blockbuster! At least, in the context of the movies as our guest

    • 44 min
    Food Sustainability – Stay local. Eat Local!

    Food Sustainability – Stay local. Eat Local!

    Food Sustainability – Stay local. Eat Local! An interview with Prof. Robin DiPietro, Director of the International Institute for Foodservice Research and Education at the University of South Carolina In

    • 45 min
    From flour to the fork – taking a fresh approach at Patisserie Valerie

    From flour to the fork – taking a fresh approach at Patisserie Valerie

    From flour to the fork – taking a fresh approach at Patisserie Valerie An interview with Paolo Peretti, Managing Director at Patisserie Valerie In this episode of the Multi-Site Masters

    • 40 min
    Four Keys To Live By: Bringing a customer centric culture to life

    Four Keys To Live By: Bringing a customer centric culture to life

    Four Keys To Live By: Bringing a customer centric culture to life An interview with Chris Humphrey and Malcolm Ross This is the second part of our discussion with two

    • 59 min
    Knocking the socks off them! – Understand your customer and then continuously exceed their expectations

    Knocking the socks off them! – Understand your customer and then continuously exceed their expectations

    Knocking the socks off them! – Understand your customer and then continuously exceed their expectations An interview with Chris Humphrey and Malcolm Ross In this, the 40th episode of the

    • 49 min
    Time Management Magic, Casting the Productivity Spells

    Time Management Magic, Casting the Productivity Spells

    Time Management Magic, Casting the Productivity Spells. An exploration with Daniel Mills, Andrew Lawson, Lee Sheldon and Lee Cockerell. Welcome to the latest (and very different) episode of the Multi-Site

    • 57 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Sheldious ,

Great insights for multi-unit managers

So many episodes in the series provide wonderful nuggets and ideas for multi-unit managers (and others!) to improve their team and their organisation. 😊

Richehxhvwizbdv ,

Great insights for Hospitality Managers

Really enjoying this show. Hear from a range of great guests from some very well known and respected brands. The short 20-25min format makes them easy to digest on the train or commute as well.

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