60 episodes

A series for people working in care in the UK to help build a better service. Sharing tips and strategies from great care leaders and industry experts.
Whether you're a manager, team leader or something else you should find some useful information to take back and implement into your company.

The Road To Outstanding Care Podcast

    • Business
    • 4.8 • 18 Ratings

A series for people working in care in the UK to help build a better service. Sharing tips and strategies from great care leaders and industry experts.
Whether you're a manager, team leader or something else you should find some useful information to take back and implement into your company.

    Tarryn Gorre - How Technology Can Support Better Nutrition And Compliance

    Tarryn Gorre - How Technology Can Support Better Nutrition And Compliance

    It's Series 6!


    Thank you for your patience. In the first episode I'm speaking with Tarryn Gorre from Kafoodle, a food tech company that supports better compliance and nutrition in care.


    We talk about why good training is so critical for care chefs, who have to cook multiple meals for many residents a day as well as manage dietary and complex requirements. Tarryn also shares her thoughts on how Brexit may affect food costs and her vision for the future of nutrition in care, including better options for people living with dementia.


    LINKS


    Follow Tarryn on Twitter here


    Follow Kafoodle on Twitter here 


    Find out more about Kafoodle on their website here


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie

    • 49 min
    Milkwood Care - Managers Under 30 Bringing A Fresh Perspective

    Milkwood Care - Managers Under 30 Bringing A Fresh Perspective

    I'm really excited to bring you two guests in this episode, Ben and Katie from Milkwood Care, who were both under 30 when they stepped into their managers position.


    They share with me the challenges they've faced, the support they've been given to thrive in their roles and Ben shares his dramatic story of how his home came to achieve their Outstanding rating.


    If you've got aspirations to be a manager, or know someone young who does then it's well worth sharing this episode with them. 


    LINKS


    Find Braeburn's Facebook page here


    Find Castleford House's Facebook page here 


    The Dementia Baby Singalong is here


    The book I co-authored "The Care Leader's Handbook" is available here 


    Ben mentioned:


    Issac's book "How To Get Outstanding" which is here


    The episode with Cedi Frederick is here


    The Facebook episode with Michelle Purse is here


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie

    • 58 min
    James Sage - How Proactive Informal Measures Can Reduce Legal Risks

    James Sage - How Proactive Informal Measures Can Reduce Legal Risks

    James Sage, partner at Royds Withy King is my guest today and he heads up the health and social care team for the law firm.


    I'd recently attended an event hosted by James and so I was armed with lots of questions about what informal HR processes are and how they can help care companies to improve recruitment and retention, but also avoid a legal pickle further down the line.


    We also talk about mental health in social care and how this can impact a care team, and how companies can reduce the risk of discrimination claims, by following good HR procedures.


    LINKS


    Follow James on Twitter here


    The Royds Withy King website is here


    More information about the HELP scheme is here


    James talks about a book called Our Iceberg Is Melting which is here and I talk about a book called Black Box Thinking which is here


    I also talk about The Care Leader's Handbook by myself and Rob Coulthard which is here


    The Care Innovation Hub is here


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie


     

    • 44 min
    Marie Hart - More Than HR, How To Drive Staff Engagement

    Marie Hart - More Than HR, How To Drive Staff Engagement

    Today my guest is Marie Hart who is Head of HR at Westgate Healthcare. I'd never interviewed someone in a HR role and Marie delivered! She shares some of the steps the company has taken to improve staff retention through different staff engagement initiatives. Everything she shares can be adapted into any care company and some of the ideas were even inspired by the podcast!


    I especially loved the wellness fund that Westgate Healthcare have implemented that allows the staff to decide how they want to spend it, Marie shares why they felt this was important to put in place and what the results have been.


    LINKS


    Follow Westgate Healthcare on Twitter here


    The Westgate Healthcare website is here


    See the residents picking up litter in the community here


    I talk about The Care Leader's Handbook (again!) and the link to it is here


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie

    • 37 min
    Raina Summerson - Running A Large Independent Care Provider

    Raina Summerson - Running A Large Independent Care Provider

    Today my guest is Raina Summerson who is the Group CEO of Agincare, a large care provider based in Dorset but with locations across the UK.


    I didn't know much about Agincare, which is surprising because they are such a large provider and still family owned. We discuss this and also how key messages are communicated and driven through such a large company. Raina also shares the importance of independent providers and how we can work together to keep these businesses sustainable.


    I also loved Raina's back story and it's refreshing to hear that someone who was terrible at school (her own words!) could go on to run such a successful organisation.


    LINKS


    Follow Raina and Agincare on Twitter here 


    Find the Agincare website here


    At the start of the episode I talk about the podcast Who Cares Wins. Find it on Spotify here. It's also on apple podcasts and their Twitter is here


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie

    • 49 min
    Digital Social Care - How To Embrace Technology Whether Big Or Small

    Digital Social Care - How To Embrace Technology Whether Big Or Small

    Today I'm joined by Sam Watson from NHSmail and Claire Sutton from The National Care Forum to talk all things digital, and not just digital care planning. We talk about NHSmail and the ways it can empower care companies and we also talk about other ways of embracing digital products, including the humble Amazon Echo!


    I really enjoyed this episode and the stories that were shared. There's lots in the links below so be sure to check them out...


    LINKS


    Follow Sam on Twitter here and Claire on Twitter here.


    Digital Social Care is on Twitter here and the website is here. NHS Digital is on Twitter here and the website is here


    The National Care Forum Twitter is here and the website is here.


    The Amazon Echo Dot is available here and it's under £35!


    You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?


    Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.


    Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.


    As always, thank you for listening! Sophie


     

    • 50 min

Customer Reviews

4.8 out of 5
18 Ratings

18 Ratings

Violet Star 104 ,

At last, a UK social care podcast!

I was so pleased to come across this podcast, which I found by searching for CQC. I feel there has been a big gap. Social care is huge and there is so much discussion needed and learning to share. Sophie has interviewed a wide range of people, from registered managers to CEO’s. Really interesting and topical with loads of information to take away and help improve services.

MichPurse ,

Brilliant and practical

Love Sophie‘s straight forward interview technique that gets to the heart of the matter. Such practical tips and takeaways from every episode.

Tikkytaylor ,

Excited to continue to listen

Enjoying so far, really excited to continue to listen as more episodes come.

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