115 episodes

Through interviews, stories, and research, Ryan Hanley examines how insurance professionals reach peak performance in life and business. Why subscribe to The Ryan Hanley Show? CURIOSITY. I’m curious about how people get better at the business of insurance. I’m curious about how people find meaning in their life. I’m curious about how people overcome obstacles (most notably the ones they put in front of themselves). I’m curious about life, our planet, aliens, drugs, money, government, and a million other things and over the course of the life of this podcast, we're going to try and examine them all. If you’re curious too, then you're in the right place.

The Ryan Hanley Show Ryan Hanley

    • Business
    • 5.0 • 4 Ratings

Through interviews, stories, and research, Ryan Hanley examines how insurance professionals reach peak performance in life and business. Why subscribe to The Ryan Hanley Show? CURIOSITY. I’m curious about how people get better at the business of insurance. I’m curious about how people find meaning in their life. I’m curious about how people overcome obstacles (most notably the ones they put in front of themselves). I’m curious about life, our planet, aliens, drugs, money, government, and a million other things and over the course of the life of this podcast, we're going to try and examine them all. If you’re curious too, then you're in the right place.

    RHS 108 - Catching Up with Jason Cass - Part II

    RHS 108 - Catching Up with Jason Cass - Part II

    In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Jason Cass, Owner of Agency Intelligence and managing partner of the Insurance Alliance. This is the second half of the conversation with Jason Cass that started on the Agency Intelligence podcast early this week. In this episode, we break down the current state of digital insurance and where we see the largest opportunities for growth. Don't miss this episode...

    Episode Highlights:

    Jason and Ryan discuss carrier growth rates and contingencies. (5:10)


    Ryan mentions what’s significant about AP Intego’s platform. (6:57)


    Jason and Ryan share their opinions on when to utilize B2B platforms. (9:26)


    Jason mentions why every agency has their own fingerprint. (10:27)


    Jason explains how to build a balance sheet. (11:44)


    Jason shares what David explained to him about how agents try to build P&Ls when you should be trying to build a balance sheet. (11:32)


    Jason shares one of the things he realized from what David said to him. (12:12)


    Ryan tells Jason about a conversation he had this week at Indium. (18:36)



    Key Quotes:

    “Every agency is actually its own fingerprint, right? Because we're all unique. So, you've got your team built-in on this.” - Jason Cass

    “David really laid that out one time, when he was trying to explain to me about how agents try to build P&Ls, when really you should be trying to build a balance sheet. How you build that balance sheet is by creating revenue, but not with so many clients.” - Jason Cass

    “I think when you say long term of who you can be, I think people don't realize it's those types of people who are going to stay with you and build that base that's going to help you project that. It's all because you tried to give them that one coverage.” - Jason Cass


    Resources Mentioned:

    Jason Cass LinkedIn

    Agency intelligence

    Insurance Alliance

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    • 28 min
    RHS 107 - A Random Conversation with James Jenkins

    RHS 107 - A Random Conversation with James Jenkins

    In this episode of The Ryan Hanley Show, Ryan Hanley is joined by James Jenkins, CIC, CRM, CRIS, Founder of RiskWell Insurance. This is what happens when you hit record on a random conversation with James Jenkins... you're welcome.

    Episode Highlights:

    James mentions a cool thing about his conversations with Ryan. (6:56)


    James shares why Ryan’s approach on podcasts is different from his. (10:19)


    James explains the two opposing absolutes. (17:23)


    James shares one of the most significant things that emerging agents and tenured agents need to pay more attention to. (26:22)


    James shares the conversation he had with their Q3 quarterly prep yesterday. (39:11)


    James explains the beauty of having the right mindset. (47:10)


    James gives us fives steps that every agent should do to gain more growth opportunities. (57:35)



    Key Quotes:

    “This is the meat and potatoes of why I just love talking with you. Because, there is no black and white in this conversation. There is entirely shades of gray, there are nuanced places on a spectrum between two opposing absolutes.” - James Jenkins

    “I think everyone is better when the agency principal comes ready to play. Because, the agency principal, all of the producers are going to fall in line behind however the principal is doing business, and the industry as a whole is better for it.” - James Jenkins

    “If somebody wants to talk to you, make them talk to you then. Just having that tribal mindset of the independent agency, the retail IA...We are a tribe together. - James Jenkins


    Resources Mentioned:

    James Jenkins, CIC, CRM, CRIS LinkedIn

    RiskWell Insurance

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    • 1 hr 3 min
    RHS 106 - Nigel Walsh Explains the Important Difference Between Digitizing and Digital Insurance

    RHS 106 - Nigel Walsh Explains the Important Difference Between Digitizing and Digital Insurance

    In this episode of The Ryan Hanley Show, Ryan Hanley interviews Nigel Walsh, Managing Director of Insurance for Google. Nigel joins the podcast for a fun and nerdy discussion examining the differences between digitizing your insurance business and building a digital insurance business. The distinction is larger and more impactful than you might think. Don't miss this epic conversation...

    Episode Highlights:

    Nigel shares the difference between digitization and digitalization. (11:09)


    Nigel shares why digitization is not a bad thing. (15:18)


    Nigel mentions some important points about digitalization. (19:32)


    Nigel shares how people have become more innovative during the pandemic. (20:45)


    Nigel mentions some really cool things he learned during his induction to Google. (23:49)


    Nigel shares how to earn someone’s trust and respect. (30:04)


    Nigel mentions the best advice he was given when he left university. (36:23)



    Key Quotes:

    “If we create a fully digitalized agency that customers aren't ready for, then we still fail...Which is why digitization also works.” - Nigel Walsh

    “Sometimes, good is good enough. It doesn't need to be leading edge. You just need to make sure that you can pay your claims, you can serve your customers...that you do the right thing.” - Nigel Walsh

    “More businesses have been started in the last 12 months. So, even during a pandemic, people become more innovative, and are out there taking risks using government support or whatever else to go and start businesses.” - Nigel Walsh


    Resources Mentioned:

    Nigel Walsh LinkedIn

    Google

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    • 47 min
    RHS 105 - Ron Shroyer Explains How to Rule the World With Data (and Donna)

    RHS 105 - Ron Shroyer Explains How to Rule the World With Data (and Donna)

    In this episode of The Ryan Hanley Show, Ryan Hanley interviews Ron Shroyer, VP of Sales at Aureus Analytics. Ron joins the podcast for a deep dive into data, DONNA, and why those who can harness data will rule the (insurance) world. This is a conversation you don't want to miss...

    Episode Highlights:

    Ron shares his career background. (6:59)


    Ron explains what Aureus Analytics is all about. (11:29)


    What did Ron find was unique when he first came to Aureus Analytics? (14:28)


    Ron shares how having access to influential people can really help with growth. (23:53)


    Ron explains what the sentiment score is all about. (26:43)


    Ron shares the difference between structured data and unstructured data. (36:56)


    Ron explains how DONNA works. (38:11)


    Ron mentions the most significant thing that they’ve processed within DONNA. (46:06)



    Key Quotes:

    “I love the industry. I mean, it is so well connected with the people... Just how the industry has an influence on what goes on with the rest of the world...everybody needs insurance.” - Ron Shroyer

    “If you take a deep look inside the opportunities you have, you can grow exponentially with the customers that are already at your door. It's way less expensive from a retention standpoint, and then also from a front-end organic growth standpoint. I mean, if you could save a point in retention, it makes it easier to get your growth goals in place.” - Ron Shroyer

    “We are good at understanding data and being able to give you a really strong insight based on that data. I look at that opportunity with Agency Zoom and running those trigger events and making our insights actionable.” - Ron Shroyer


    Resources Mentioned:

    Ron Shroyer LinkedIn

    Aureus Analytics

    DONNA for Agents

    Reach out to Ryan Hanley

    • 59 min
    RHS 104 - Heath Shearon on Becoming the Mayor of Insurance Town

    RHS 104 - Heath Shearon on Becoming the Mayor of Insurance Town

    In this episode of The Ryan Hanley Show, Ryan Hanley interviews Heath Shearon, a former Territory Sales Consultant for Encompass Insurance, who is now the founder of the Insurance Town Podcast, one of the fastest-growing podcasts in the insurance industry. Learn why he's known as the "The Mayor" and how Heath made the transition to a full-time podcaster. Don't miss this episode...

    Episode Highlights:

    Heath shares one of the things he does that a lot of people don't do. (12:05)


    Heath mentions the good thing about listening to different podcasts. (14:40)


    Heath mentions the most used word on Ryan’s podcast. (16:07)


    How does Heath feel about his career today? (17:59)


    Heath explains the huge problem he sees in the insurance industry. (22:35)


    Heath shares his career background. (24:28)


    Heath mentions why being in a small town fits his personality. (34:34)


    Heath mentions one of the biggest compliments he’s received. (38:14)


    Heath shares one of the things that he and his wife always say. (50:37)



    Key Quotes:

    “We're passionate about what we believe in. So, that passion comes out. It does come across negatively a lot. And so I'm hoping that just by a little something that we do, maybe even this podcast can help inspire at least one person to be positive today, who knows?” - Heath Shearon

    “I love the whole small town feel thing, and I love the whole community looking out for each other. And I love the idea of connecting others, enhancing one's day, any way that I can.” - Heath Shearon

    “I never understood the latest and greatest marketing tools. But, I knew the industry and I knew how the industry worked, and I knew this industry more than anything else is one big great community. And, it is a way that we can connect to one another.” - Heath Shearon


    Resources Mentioned:

    Heath Shearon LinkedIn

    Insurance Town Podcast

    Encompass Insurance

    Reach out to Ryan Hanley

    • 1 hr 6 min
    RHS 103 - Why Obie Risk Is Changing the Way We Insure Rental Properties

    RHS 103 - Why Obie Risk Is Changing the Way We Insure Rental Properties

    In this episode of The Ryan Hanley Show, Ryan Hanley interviews Matthew Sutika, Chief Insurance Officer and Ryan Letzeiser, Co-Founder and CEO of Obie. Matthew and Ryan join the podcast to talk about power mergers, partnerships and changing the way independent insurance agents find coverage for rental property owners. Don't miss this episode...

    Episode Highlights:

    Matthew mentions why Ryan Hanley is the coolest guy in insurance. (6:16)


    Ryan shares his insurance background. (8:59)


    Matthew shares the process they’ve built for Obie. (18:42)


    Ryan shares the benefit of designing policies from the consumer side. (24:11)


    How does Ryan manage variables that have traditionally been disqualifiers? (27:22)


    Ryan explains the admitted products process. (29:29)


    Matthew mentions their main focus. (31:40)


    Matthew shares what they’re currently working on in the company. (36:56)


    Matthew and Ryan give some advice to the agents who are listening. (42:33)



    Key Quotes:

    “I wanted Obie to be in every brokerage. I wanted everybody to have us as a carrier, even if they only use this once or twice a year. At least, it'll be fast, easy. And it'll be nice, right? Some of the bigger brokerages that love to have space will use us, day in and day out. So, that's really what we focused on.” - Matthew Sutika

    “I think just having a math background has allowed us to work in the right direction, basically from the bottom up rather than the top down. And yeah, I think that's a huge differentiator in making sure that we at least have a product that we know we can sell right out of the gate.” - Ryan Letzeiser

    “At the end of the day, your program efficiency comes out of somebody that's kind of been there, done that. And, then you exclude the things that you don't really like about their program, and you hopefully can supplement with things that you do like from other programs to make it more comprehensive.” - Ryan Letzeiser


    Resources Mentioned:

    Matthew Sutika LinkedIn

    Ryan Letzeiser LinkedIn

    Obie

    Reach out to Ryan Hanley

    • 1 hr 2 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Addy1241927 ,

Digital Marketing Strategist & Project Manager

I have always found Ryan to be an insightful, passionate individual whose delivery has consistently given me endless amounts of inspiration for which I am deeply grateful. Make sure you buy his book 'Content Warfare', a must read for anyone wishing to take their Digital Marketing to the next level!

Ben (Benno) Roberts ,

Mr

I’ve been listening to the podcast for a few months now and I think it’s great. This is for a number of reasons: Firstly I like the range of guests that Ryan has on, it makes for a great listening and adds great insight. Secondly I also like the odd episodes where Ryan does the podcast by himself. This is because it stills adds great content but also shows the Ryan knows what he is talking about, which is always good useful. The third things I like which is very recent is that he is recently putting out two shows a week. Which is always a treat. So thanks Ryan, keep it up.

Sam Ashdown ,

Addictive listening!

Ryan, your podcasts are fabulous! I listen to them whilst walking my dog and ALWAYS end up walking far further than I intended because I don't want to switch off! The most valuable ideas I've gained are, developing the right content marketing strategy for my business, the different types of content to consider, and the absolute nitty gritty of writing and pushing out content on a daily basis. I have loved all your interviewees - especially Peter Sandeen - what a find! He really knows his stuff! I've changed and improved so many things since listening to your podcasts, so please please keep up the good work Ryan. It's getting me super fit!!

Sam

PS you're my very own Mr Hollywood ;o)

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