269 episodes

The Site Shed is a podcast designed to assist and educate trade based business owners around the globe with business related topics and current affairs.

The podcast is targeted to tradespeople and contractors like plumbers, builders, electricians, tilers, roofers, locksmiths, landscape gardeners & horticulturalists, printers, chefs, hairdressers, however it is a small business podcast so it also suits anyone that is in business.

Facilitated by former plumber Matt Jones, this podcast addresses topics related to the trades, such as; apprenticeships, technology, business tools, web, digital, cloud, content creation, SEO, marketing, as well as regular guest appearances from co-host specialists, successful case studies, good and bad experiences and lot's of do's and don't that have been learned through the school of hard knocks.

Matt's unique approach to communicating relevant topics is both refreshing and enjoyable. His experience as a plumber of 12 years, combined with his knowledge of the digital and business space as the owner of Tradie Web Guys, a company that helps tradespeople and contractors grow their online presence, you're sure to transform your earbuds, into a university.

The Site Shed Matt Jones - Trade based business enthusiast

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    • 5.0 • 1 Rating

The Site Shed is a podcast designed to assist and educate trade based business owners around the globe with business related topics and current affairs.

The podcast is targeted to tradespeople and contractors like plumbers, builders, electricians, tilers, roofers, locksmiths, landscape gardeners & horticulturalists, printers, chefs, hairdressers, however it is a small business podcast so it also suits anyone that is in business.

Facilitated by former plumber Matt Jones, this podcast addresses topics related to the trades, such as; apprenticeships, technology, business tools, web, digital, cloud, content creation, SEO, marketing, as well as regular guest appearances from co-host specialists, successful case studies, good and bad experiences and lot's of do's and don't that have been learned through the school of hard knocks.

Matt's unique approach to communicating relevant topics is both refreshing and enjoyable. His experience as a plumber of 12 years, combined with his knowledge of the digital and business space as the owner of Tradie Web Guys, a company that helps tradespeople and contractors grow their online presence, you're sure to transform your earbuds, into a university.

    How to Manage Client Expectations Like a Boss

    How to Manage Client Expectations Like a Boss

    We’ve all been there—the barrage of questions fired at you, the requests that go beyond what’s reasonable, the phone calls every now and then on project updates. One of the biggest problems we all face at the start and middle of a project is dealing with our client’s expectations. We just can’t seem to put their worries and queries to rest. However, since they are making the biggest investment in their lives, it’s unavoidable for them to want to hear feedback now and again. So what can you do to manage those expectations?

    Overcoming the communication barrier between client and tradie and understanding that they don’t speak the same language that you do are key to handling your clients. And that’s what we’re here to discuss with Russ Stevens, Co-Founder of the Association of Professional Builders. From onboarding clients to doing milestone meetings, you’ll find so much value in this episode that it’s a crime not to watch.

    Be a pro at handling your clients from start to finish by tuning in to this episode!

    What’s Discussed in This Episode:
    What Russ and the Association of Professional Builders do for tradies [02:52]
    How to deal with client expectations from start to finish [03:39]
    Be proactive, not reactive [06:05]
    Systemisation is a never-ending improvement [08:16]
    When you try to go the extra mile for the client, a scope creep is to be expected [09:05]
    Proper communications set proper client expectations [11:23]
    Enabling the client to see the project’s progress using software [12:38]
    Business education may not have been taught at school, but it can be developed [13:49]
    How to improve and smoothen your client onboarding process [15:57]
    Upon onboarding your client, do not rush, take your time [18:27]
    When talking to your client, try to steer clear from the tradies jargon [19:13]
    Automating and streamlining your client onboarding process [20:31]
    Client offboarding is just as important as onboarding [22:17]
    Russ’ advice on doing milestone meetings [23:35]
    Should you include possible project variations on milestone meetings? [25:24]
    Attracting the right type of customer from a marketing and sales perspective [26:46]
    Asking the right questions to avoid disqualifying the right clients [28:49]
    Remaining proactive with a potential client to get a potential sale in the long run [30:35]
    The new way to attract quality leads [32:59]

    About the Guest:

    Russ Stephens is the co-founder of the Association of Professional Builders, a business coaching company dedicated to improving the residential construction industry for both builders and consumers. He helps builders systemise their building company, resulting in an improved client experience which leads to more demand. This allows an increase in margins and ultimately the ability to scale their businesses into desirable building companies that possess real value and can be sold as an asset.

    He firmly believes that residential home builders deserve to be earning more money for the service they are providing and that consumers deserve a superior service than they currently receive.

    Resources: 
    Come and visit my website at (https://www.thesiteshed.com/)
    Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/)
    Tradie Web Guys (https://www.tradiewebguys.com.au/apply)
    Visit the APB Website (APBBuilders.com)
    Get ahold of Russ through email (russ@apbbuilders.com)
    Get access to the “Managing Client Expectations” Training Course and Booklet (https://coaching.apbbuilders.com/p/managing-client-expectations/)

    Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

    Thank you for tuning in! 

    If you enjoyed this podcast and this series, please take 5 to leave us a review:
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    • 38 min
    You’re Not in the Joinery Business, You’re in the Manufacturing Business!

    You’re Not in the Joinery Business, You’re in the Manufacturing Business!

    When you’ve spent so much time mastering and perfecting your craft, delegating your task to someone who may or may not be up to par with your standards would be the last thing you’d ever want to do. However, if growing your business is your goal, sometimes, you need to take the tradie hat off and put the trades business owner hat on.

    Making that sudden mind shift might sound easier said than done. That’s why Bruce Poling, Director at The Joinery Coach, joins us today to share his story on how he made that shift himself. We talk about how he sold his joinery business and started to pursue business coaching, what the value of a good onboarding process is to make sure things get done right from the start, and why you should be receptive to coaching and new learning.

    Take notes and get yourself started as a trades business owner today by tuning in to this episode!

    What’s Discussed in This Episode:
    How Bruce went from joinery to manufacturing [03:34]
    Selling his business and working for a software company [04:17]
    Why he decided to sell his joinery business [05:58]
    Making his business saleable [07:21]
    Determining whether your business is taking you where you want to be [09:25]
    We’re more than who we think we are [11:44]
    When you start a business, you need to get out of the technical mindset [14:07]
    90% of everything joinery does is pure manufacturing [16:19]
    Sometimes, it’s best to just have a few experienced people on a team [17:08]
    Putting the right people in the right places [18:37]
    True apprenticeship is nurturing people to become highly-skilled ones [19:41]
    There is no skill shortage, just ones that we failed to make look attractive enough [21:29]
    If you want to hire and retain good people, provide them with a career path [22:28]
    Having a good onboarding process is key to getting the job done right [23:39]
    Growing your company means adapting to a tech-driven world [25:55]
    Hold yourself accountable for learning things you need to know as an owner [29:26]
    Don’t try to do everything; delegate your tasks [32:50]
    Be receptive to new learning and don’t be averse to getting coached [33:25]
    Figure out what problem you need to solve [37:21]
    Find someone who can solve that problem [37:55]
    Negative feedback is not always negative [40:06]
    Alignment of your brand is crucial in succeeding in the industry [41:35]
    If you want to be marketable, you need to have more than 1 niche [45:30]
    Fundamental shifts tradies need to make when starting a business [47:07]

    About the Guest:

    Bruce Poling started out as a cabinet maker and transitioned to becoming a joinery manufacturing business owner. Getting burnt-out along the process, he decided to take a sharp turn in 2002, he sold his business and started on a new path towards business coaching. Today, Bruce is in the business of helping people turn their joinery business into a profitable investment, and find the wealth and freedom they have always wanted from day one through The Joinery Coach. 

    Resources: 
    Come and visit my website at (https://www.thesiteshed.com/)
    Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/)
    Tradie Web Guys (https://www.tradiewebguys.com.au/apply)
    Visit the Joinery Coach website (www.thejoinerycoach.com)
    Listen to the Joinery Business podcast (https://www.thejoinerycoach.com/podcast)
    Follow them on Facebook (https://www.facebook.com/TheJoineryCoach/)
    Join The Joinery Hub Facebook Group (https://www.facebook.com/groups/TheJoineryBusinessHub)
    Reach out to him through his email (Bruce@thejoinerycoach.com)
    Download the “10 Problems Every Joinery Business Has and How to Solve Them” (https://www.thejoinerycoach.com/10steps)

    Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify,

    • 51 min
    Don’t Believe The Myth, Business Systems Remove Creativity

    Don’t Believe The Myth, Business Systems Remove Creativity

    People always have an inherent fear of the unknown, new, and different. And so, systems and processes that seem alien to you and your team can breed myths and misconceptions. What if in adapting systems, I put myself out of work? Will this new system guarantee success? Or  failure? However, these myths won’t be anything but non beneficial to your trades business. The first step to clearing the fog is grasping the concept behind SYSTEMology.

    Today is the third and final episode of the ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series with bestselling author, Dave Jenyns. We’ll talk about the biggest myths around systemisation and how you can create the least path of resistance towards embracing it.

    Build a climate of trust, change, and creativity within your team by tuning in to this episode!

    What’s Discussed in This Episode:
    Culture is key in implementing systems [05:17]
    The biggest challenge is the resistance to systems [06:56]
    Systems are basically your business’ playbook [09:20]
    Systemisation gives more space for creativity [10:17]
    Managing expectations to avoid scope creep [12:47]
    Documenting and applying best practices to delivery consistency [15:01]
    Creating systems allow team members to sneak a peek at success [16:06]
    The seven steps of SYSTEMology [17:50]
    Perfecting the systems is a trial-and-error process [20:03]
    The biggest myth in systemisation [22:34]

    About the Guest:

    In 2016, David Jenyns successfully systemised himself out of his business, one of Australia’s most trusted digital agencies, melbourneSEOservices.com. Through this process, he became a systems devotee – founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business.

    With two books to his name and the SYSTEMology movement, David offers mission-centered systemising to scale up businesses and take away much of the pressure that comes with being an entrepreneur.

    Resources: 
    Come and visit my website at (https://www.thesiteshed.com/)
    Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/)
    Tradie Web Guys (https://www.tradiewebguys.com.au/apply)
    Check out SYSTEMology (https://www.systemology.com/)
    Business Process Simplified with Dave Jenyns (https://www.systemhub.com/podcast/)
    Reach out to Dave through his email (dave@SYSTEMology.com)
    Get the book at Amazon - (https://amzn.to/34kxRMT)
    Grab the audio version of SYSTEMology (https://adbl.co/2ZY3ARh)
    Follow our Facebook community ‘The Site Shed’ for announcements on how you can avail our book getaway of David Jenyns’ book SYSTEMology: Create time, reduce errors and scale your profits with proven business systems
    Watch the previous episodes of the SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits series with Dave Jenyns

    https://www.thesiteshed.com/blog/david-jenyns-1/
    https://www.thesiteshed.com/blog/david-jenyns-2/ 

    Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

    Thank you for tuning in! 

    If you enjoyed this podcast and this series, please take 5 to leave us a review:
    Google
    Facebook 
    iTunes – Apple
    Stitcher – Android

    See omnystudio.com/listener for privacy information.

    • 25 min
    The Business Owner Is The Worst Person To Document Processes

    The Business Owner Is The Worst Person To Document Processes

    Running a business and finally becoming our own boss is something that we all want as tradies. But as soon as we start our own business, we realise we know nothing about managing it at all. What’s even worse is that we end up counterintuitively doing all the leg work and not being able to get the free time that we want in the first place!

    While the entire business process itself may be the brainchild of the business owners, they are certainly not the best people to document and execute them. Today, we’ll find out why as Dave Jenyns, author of SYSTEMology, joins us once more in Part 2 of our ‘SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits’ series. In this episode, we’ll learn more about the critical client flow and how you can adapt that to improve your business process.

    Learn how you can remove yourself from your business by tuning in to this episode!

    What’s Discussed in This Episode:
    Why business owners are not the best people to document processes [02:49]
    The beauty of getting the wheels turning without doing much of the work [06:15]
    The cost of blindly starting a business [08:12]
    What having good systems mean to your business [09:58]
    All business problems stem from having bad systems in place [10:47]
    How do you create a critical client flow? [12:00]
    Don’t over-complicate your critical client flow [14:25]
    Creating different critical client flows for different product lines [15:28]
    SYSTEMology: The building block of small businesses [17:01]
    3 P’s: The killer combination [17:37]

    About the Guest:

    In 2016, David Jenyns successfully systemised himself out of his business, one of Australia’s most trusted digital agencies, melbourneSEOservices.com. Through this process, he became a systems devotee – founding systemHUB & SYSTEMology. Today, his mission is to free all business owners worldwide from the daily operations of running their business.

    With two books to his name and the SYSTEMology movement, David offers mission-centered systemising to scale up businesses and take away much of the pressure that comes with being an entrepreneur.

    Resources: 
    Come and visit my website at (https://www.thesiteshed.com/)
    Check my latest podcast or listen to the previous ones (https://www.thesiteshed.com/podcasts/)
    Tradie Web Guys (https://www.tradiewebguys.com.au/apply)
    Check out SYSTEMology (https://www.systemology.com/)
    Business Process Simplified with Dave Jenyns (https://www.systemhub.com/podcast/)
    Reach out to Dave through his email (dave@SYSTEMology.com)
    Get the book at Amazon - (https://amzn.to/34kxRMT)
    Grab the audio version of SYSTEMology (https://adbl.co/2ZY3ARh)
    The E-Myth by Michael Gerber (https://amzn.to/3awaX6g)
    Traction by Gino Wickman (https://amzn.to/3mp5lAw)
    Rocket Fuel by Gino Wickman (https://amzn.to/3mrpxS0)
    The Profit TV Show (https://www.cnbc.com/the-profit/)
    Follow our Facebook community ‘The Site Shed’ for announcements on how you can avail our book getaway of David Jenyns’ book SYSTEMology: Create time, reduce errors and scale your profits with proven business systems
    Watch the previous episode of the SYSTEMology - Create Time, Reduce Errors, and Scale Your Profits series with Dave Jenyns (https://www.thesiteshed.com/blog/david-jenyns-1)

    Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can also listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher.

    Thank you for tuning in! 

    If you enjoyed this podcast and this series, please take 5 to leave us a review:
    Google
    Facebook 
    iTunes – Apple
    Stitcher – Android

    See omnystudio.com/listener for privacy information.

    • 21 min
    TSS 265 - The True Cost of Not Systemising

    TSS 265 - The True Cost of Not Systemising

    With the internet changing people’s ideas about entrepreneurship over the years, millions saw opportunities in starting their own business—most notably in the small business sector. How many of them pulled through? And in between the height of...

    • 24 min
    Will Virtual Reality Eventually Replace Technical College?

    Will Virtual Reality Eventually Replace Technical College?

    What if there is a way for you to train your tradies on how to fix electrical wiring without running the risk of electrical shock? What if you get to learn how to install a solar panel without having to be on site? As sci-fi as they may sound, with...

    • 1 hr 2 min

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