Strategy & Support Elizabeth Hall

In this episode of Strategy & Support, we on from last weeks episode with tips on maintaing customer experience levels during the busy season we are currently in. 
If you haven't yet signed up to download the free introduction to customer journey mapping you can do so by following this link: https://view.flodesk.com/pages/629f25963601c286f932a102
Instagram: https://www.instagram.com/1312consulting/ 

In this episode Elizabeth re-visits the topic of customer journey mapping and the importance it has on both your customer experience but also your teams experience.  Associated blog link: https://www.thirteentwelveconsulting.com/blog/understanding-your-wedding-venues-customer-journey
Download the guide to customer journey mapping here: https://view.flodesk.com/pages/629f25963601c286f932a102
 

This week Elizabeth chats all things Instagram with Harriet from I Do Social to help you put together an Instagram strategy, plan your content and get visible. 
Further information on Harriet and how she can help can be found here: https://www.i-do-social.com/

In this weeks epsiode Elizabeth talks with Joanna Southwell, about the power of a styled shoot for brand building. 
Joanna is a Bridal Brand Mentor, with a breadth of experience in PR, Brand management and the wedding industry. 
 
Find Joanna at: 
https://www.joannasouthwell.com/
https://www.instagram.com/joanna_southwell/
 
 

On this weeks episide Elizabeth has Millie, Senior Creative Producer at Hall & Co Event Design on the show talking all things customer experience with easy to implement tips to help you elevate the experience you provide your clients. 

On this weeks episode Elizabeth discusses the importance of defining your values and aligning your culture to enhance your customers journey and experience with your wedding business. 
For further details on aligning your core values and building culture please visit https://www.thirteentwelveconsulting.com/blog