564 episodes

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

UC Today UC Today

    • Technology
    • 5.0 • 5 Ratings

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

    Maximizing Multi-UC Efficiency: Zooming in with iPILOT

    Maximizing Multi-UC Efficiency: Zooming in with iPILOT

    In this second episode of our Multi-UC series in partnership with Nuwave, Rob Scott from UC Today talks to Mark Bunnell, COO of Nuwave, and Jim McGarry, Head of Global Distribution at Zoom.
    This session is dedicated to unravelling the complexities of Multi-UC challenges within Zoom Phone environments and showcasing the synergistic partnership between Nuwave and Zoom. Our experts discuss the strategic integration of Zoom's capabilities across diverse UC platforms, providing invaluable insights into the operational efficiencies, migration simplifications, and administrative advancements this collaboration offers.
    As businesses navigate the intricate landscape of Unified Communications, the alliance between Nuwave and Zoom emerges as a beacon of innovation, offering comprehensive solutions that enhance partner and customer experiences. This episode covers a range of pivotal topics, including Zoom's global license distribution, centralized phone management, and the unique administrative features developed to support Zoom's coexistence with other UC platforms.
    Listeners will gain expert advice on streamlining operational processes, the benefits of migrating to Zoom Phone, and the expected ROI for partners leveraging the Nuwave and Zoom partnership.
    Additionally, the episode highlights the significance of embracing Multi-UC environments and the strategic advantages of deploying Zoom alongside other UC platforms.
    Don't miss this informative discussion on the future of Unified Communications and the transformative potential of the Nuwave and Zoom partnership.

    • 14 min
    Teams on Steroids - How can you Supercharge Teams in your Organisation?

    Teams on Steroids - How can you Supercharge Teams in your Organisation?

    UC Today's Kieran Devlin speaks to Harkirat Degun, Product Director at Resonate.
    In this session, we discuss the following:
    What do we mean by "Teams on steroids"?How Resonate fulfils these benefits for customers across Teams Phone and collaboration spacesTeams' potential applications beyond the platform

    • 19 min
    Assessing the State of AI in 2024 with Jon Arnold

    Assessing the State of AI in 2024 with Jon Arnold

    UC Today's Kieran Devlin speaks to Jon Arnold, Principal at J Arnold & Associates and AI expert.
    In this session, we discuss the following:
    How perception around AI has changed in the enterprise space over the past 18 monthsThe key trends shaping AI products and services todayWhy vendors' AI strategies have evolved and AI predictions for 2024 and beyond

    • 36 min
    Mastering Supplier Selection - Finding Channel-Centric Partners

    Mastering Supplier Selection - Finding Channel-Centric Partners

    UC Today's David Dungay speaks to Scott Anderson, CMO, Intermedia.
    In this session, we discuss the following:
    Deciphering which suppliers are truly 'Channel First'Evaluating how supplier services can impact your businessWhy do partner programmes matter?Differentiating through supplier marketing support

    • 16 min
    Leveraging AI as The Great Disrupter

    Leveraging AI as The Great Disrupter

    UC Today's Kieran Devlin speaks to Kade Herbert, Marketing Manager at CallTower, and Madison Doner, Partner Marketing Strategist for CallTower.
    In this session, we discuss the following:
    The state of AI in 2024 and its intersection with UCaaS and CCaaSThe key differences between Microsoft Copilot and Zoom and Webex AIsHow CallTower can support customers in choosing the best AI solution for them

    • 13 min
    The Latest News from Enterprise Connect, RingEX, Microsoft Teams Mobile & Microsoft Decouples 365

    The Latest News from Enterprise Connect, RingEX, Microsoft Teams Mobile & Microsoft Decouples 365

    Watch on YouTube.
    In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.
    The panellists discuss a variety of hot topics in the UCaaS space, including:
    The latest news from Enterprise Connect includingRingEX from RingCentral, Microsoft Teams Mobile, new devices launched, top AI picks from the panelMicrosoft finally decouples Office365 and Team globallyThe big industry events coming up Our panel features the following UC experts:
    Craig Durr, Senior Analyst, Futurum Group Jon Arnold, Principal Analyst, J Arnold & Associates Evan Kirstel, Social Media Strategist, BCStrategies Blair Pleasant, President of COMMFusion Maribel Lopez, Principal Analyst, Lopez Research Elka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & SullivanThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
    You can also join in the conversation on our Twitter and LinkedIn pages.

    • 49 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

Lodidodi1980 ,

Great Listen

I work in the industry and this is a great listen to keep up with the latest Microsoft and Contact Center news

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