104 episodes

A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members.  Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. 

New Patient Group Podcast Brian Wright

    • Business

A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members.  Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. 

    Part 4 - How to know your Business has Achieved the Pinnacle of Customer Service

    Part 4 - How to know your Business has Achieved the Pinnacle of Customer Service

    Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Discover the keystone of customer satisfaction that has eluded so many: an exceptional employee experience. As we wrap up our e...

    • 15 min
    Part 3 - How to Know your Business has Achieved the Pinnacle of Customer Service

    Part 3 - How to Know your Business has Achieved the Pinnacle of Customer Service

    Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Ever wondered how to ensure every customer interaction in your practice is as magical as a visit to Disneyland? That's precisel...

    • 10 min
    Part 2 - How to Know your Business has Achieved the Pinnacle of Customer Service

    Part 2 - How to Know your Business has Achieved the Pinnacle of Customer Service

    Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Embark on a quest for customer service mastery as we reveal the secrets to transforming your practice into a beacon of excellen...

    • 16 min
    Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)

    Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)

    Send us a Text Message.Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registrationNPG Iconic Registration page https://newpatientgroup.com/npg-iconic/Embark on an enthralling quest with us to conquer...

    • 22 min
    Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics

    Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics

    Send us a Text Message.AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadershi...

    • 28 min
    Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek

    Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek

    Send us a Text Message.AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.WrightChat.comWe answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient cal...

    • 1 hr 22 min

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