100 episodes

Pull up, grab the fuel nozzle and get ready to fuel up on trends and strategies to grow your travel center business in The Truck Stops Here, brought to you by NATSO Foundation.

The Truck Stops Here NATSO

    • Business

Pull up, grab the fuel nozzle and get ready to fuel up on trends and strategies to grow your travel center business in The Truck Stops Here, brought to you by NATSO Foundation.

    Summer Traffic Is Heating Up: What Merchandise Does Your Travel Center Need

    Summer Traffic Is Heating Up: What Merchandise Does Your Travel Center Need

    Every summer families and RVers hit the road for summer vacations, looking to fuel quickly and get back on their way. Smart truck stop and travel centers will have something travelers need. Whether it is plush toys for kids, fresh food to stock the fridge, or RVer items such as toilet treatment, truck stops and travel centers should consider offering things geared toward summer travel. Dale Elks, regional sales manager for DAS, offers ideas for summertime merchandise, RVers and creative retail displays.
    With special guest:
    Dale Elks, Regional Sales Manager, DAS
     Hosted by:
    Amy Toner, Executive Director, NATSO Foundation

    • 8 min
    FirstElement Fuel Launches Heavy-Duty Hydrogen Fueling Station: How, Where and More

    FirstElement Fuel Launches Heavy-Duty Hydrogen Fueling Station: How, Where and More

    FirstElement Fuel has created what it calls the world’s first fast-fueling hydrogen fueling station. The station is capable of filling 200 trucks a day in just 10 minutes each using proprietary pump technology that enables the rapid fueling times. Frequent NATSO Foundation writer Mindy Long, owner at Mindy Long Freelance LLC, recently attended a FirstElement Fuel press conference. She joined host Amy Toner to share about the fast-fueling hydrogen fueling station, highlighting FirstElement Fuel's partnerships with truck manufacturers, details about their hydrogen technology, and professional driver feedback.
    With special guest:
    Mindy Long, Owner, Mindy Long Freelance LLC
    Hosted by:
    Amy Toner, Executive Director, NATSO Foundation

    • 12 min
    Naf Naf Grill and Love’s: Why This Partnership Is a Recipe for Success

    Naf Naf Grill and Love’s: Why This Partnership Is a Recipe for Success

    Naf Naf Grill is a fast-casual Middle Eastern concept that’s
    on a mission to bring the best flavors of the Middle East to the masses in a simple, affordable, fast-casual setting. With a flexible layout, minimal SKUs and a category of food that appeals to both professional drivers and four-wheel customers, Naf Naf Grill found a great partner in Love's Travel Stops & Country Stores.
    "I give full credit to Love's. They recognized our brand and this opportunity based on their research and some feedback they got from their drivers and really approached us about doing business with them in their travel centers. They are, as you know, as good as it gets in terms of the way they operate their business," said Greg Willman, Chairman and CEO of Naf Naf Holdings, LLC.
    Listen to gather three takeaways for truck stops and travel centers from Willman, including:
    Embrace diversity in food flavors. Alternate food options like Middle Eastern cuisine can set your travel center apart and cater to a wider palate. Try different partnerships. Consider the importance of operational flexibility to accommodate different settings and customer expectations. Listen to your customers. Feedback and data-driven partnerships can lead to fruitful collaborations that benefit both parties. With special guest:
    Greg Willman, Chairman and CEO, Naf Naf Holdings, LLC
    Hosted by:
    Amy Toner, Executive Director, NATSO Foundation

    • 18 min
    NATSO’s Day on Capitol Hill 2024: Building Relationships and Advocating for the Travel Center Industry

    NATSO’s Day on Capitol Hill 2024: Building Relationships and Advocating for the Travel Center Industry

    In this episode, host Amy Toner is joined by LeeAnn Goheen, NATSO's senior director of government affairs, to discuss NATSO's Day on Capitol Hill, which will be held May 20 -22, 2024.
    They discuss the agenda, key policy issues—the biodiesel blenders tax credit and the funding of infrastructure and highway programs—and how travel center operators can get involved. Goheen emphasizes the importance of building relationships with representatives and advocating for industry needs.
    They also touch on the fun and networking opportunities during the event, including NATSO's famous pie reception.
    Learn more about NATSO's Day on Capitol Hill at https://natsodayonthehill.com.
    With special guest:
    LeeAnn Goheen, Senior Director of Government Affairs, NATSO
    Hosted by:
    Amy Toner, Executive Director, NATSO Foundation

    • 17 min
    FRANdata Shares Research: How Truck Stops and Travel Centers Can Grow Their Business With Franchise Partners

    FRANdata Shares Research: How Truck Stops and Travel Centers Can Grow Their Business With Franchise Partners

    Franchisors are in growth mode. With great foot traffic, ideal space, and an openness to partnering, truck stops and travel centers are a great fit. In this episode of "The Truck Stops Here," host Amy Toner invites guests Edith Wiseman, President, FRANdata and Christina Niu, Director of Research from FRANdata to discuss their recent research project for NATSO. FRANdata is a franchise market research company that aims to help companies grow smartly in franchising. The team delves into their comprehensive guidebook designed to help truck stop operators navigate the world of franchising. They explore key takeaways, opportunities for travel centers, and the importance of being a good partner to franchise brands. Additionally, they share insights on making it easier for franchises to do business with travel centers and discuss how travel centers can access FRANdata's services to discover new franchise opportunities. Tune in to explore the intersection of franchising and the truck stop industry, and gain valuable insights from FRANdata's expertise.
    With special guests:
    Edith Wiseman, President, FRANdata  and Christina Niu, Director of Research, FRANdata
    Hosted by:
    Amy Toner, Executive Director, NATSO Foundation

    • 21 min
    What Is In and What Is Out for Travel Center Design

    What Is In and What Is Out for Travel Center Design

    A 2023 poll from NATSO members found that 63 percent are ‘likely’ to invest in a rebuild or remodel during the next 12 to 18 months. Enter Darren Schulte, vice president, membership, NATSO and Michael Lawshe, president, Paragon Solutions, to the podcast conversation to tell us what is in and out for travel center design. Drive throughs? Beer caves? Automated vending? Salad bars? Self-checkout? Driver’s lounge? Schulte and Lawshe are prepared with all the answers to your travel center design choices.
    With special guest:
    Michael Lawshe, President, Paragon Solutions
    Hosted by:
    Amy Toner, Executive Director, NATSO Foundation and Darren Schulte, Vice President, Membership, NATSO

    • 23 min

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