Agents of E-Commerce Podcast Eric Miller | Discussions on E-commerce with Experts and Change Agents

This ”Sweet 16th” edition of the Agents of E-commerce Podcast brings us Tom Davis, a seasoned pro with lots to share from his time with brands like Tommy Hilfiger, Sirius, Puma, and Cartier.  Tom has a unique approach to working with multi-national, omnichannel brands that he has honed over his 27 years since his early days of trying to sell the vision of eCommerce to retailers in 1997.  For those interested in contacting Tom he can via LinkedIn at https://www.linkedin.com/in/thomasmdavis/.

Episode 15 brings us Jared Blank and our discussion of some of the sins that permeate the marketing landscape.  We discuss the good, the bad, and the just plain silly. This drove Jared to create Gobbledy, his platform, newsletter, and podcast.

Episode 14 brings us Ron Northcutt, Director of Developer Advocacy with Acquia.  He talks us through the newest and potentially most revolutionary of E-commerce frameworks, "Composable Commerce".  What it is, what it isn't, and what it has to do with Legos and Lunchables are all included in this episode.  Plus, for fun, you can check this out too. 

Allison Ferguson, Principal Consultant Loyalty and Activation from Merkle, joins us for episode #13 where we discuss how brands are responding, or not, to COVID-19 and their relationships with customers. Allison brings a wealth of experience through her current work and client-side experiences. You can reach her at:  acripps@merkleinc.com or via the Merkle Loyalty Channel.

Laura Elaine Sympson joins me for Episode #12 to discuss what's to come in this year's holiday season. With businesses struggling with COVID-19, these are challenging times, but this is the podcast we all need right now.  Laura brings her decades of experience from the earliest days of E-Commerce through to her time with retailers such as Eddie Bauer, Office Depot, West Marine, and Dick's Sporting Goods.

Craig Smith joins me for episode #11 for a deep dive into the world of Ted Baker. Over Craig's 24-year tenure he shares his experiences helping to build and evolve the brand and it's digital experience from a branded site to omnichannel e-Commerce. What a tale he weaves! You can find Craig on LinkedIn or via email at mrcraigedwardsmith@gmail.com. Enjoy!