5 episodios

How effectively are you communicating with frontline store associates? How easily can associates get critical information to assist customers without leaving to find the answer? We believe that every employee, whether at headquarters or on the frontline, needs to be connected to each other and to business systems in order to deliver the best customer experience possible.

Hello Theatro Theatro

    • Economía y empresa

How effectively are you communicating with frontline store associates? How easily can associates get critical information to assist customers without leaving to find the answer? We believe that every employee, whether at headquarters or on the frontline, needs to be connected to each other and to business systems in order to deliver the best customer experience possible.

    Theatro shines once again in the 2022 RIS LeaderBoards!

    Theatro shines once again in the 2022 RIS LeaderBoards!

    Making huge moves on the 2022 RIS Software Leaderboard, Theatro tops 14 of the 52 Leaderboards with #1 rankings including Technology Innovation for the second year in a row. 

    • 21 min
    Theatro Spotlight: Transforming Retail Operations for the Holiday Season & Beyond

    Theatro Spotlight: Transforming Retail Operations for the Holiday Season & Beyond

    Legacy operating procedures lead to disjointed workflows, disconnected associates and disappointed customers. Without a unified system, leading retailers face operational challenges resulting in productivity erosion and poor customer experience.

    Due to limited resources and the rapidly approaching shopping season, retailers must invest in solutions designed to streamline communication and equip associates with the real-time information they need to deliver personalized and contextual experiences.

    Hear our panel of retail experts as they share ideas to help you meet increased customers demands for the holiday season and beyond.

    • 41 min
    Theatro Spotlight: Connecting HQ to the Frontline

    Theatro Spotlight: Connecting HQ to the Frontline

    For most enterprises, customer-facing employees are the last to hear about promotions, safety updates or other procedural changes because leaders lack the right tools to keep their teams connected and informed. In this episode, we discuss how you can connect HQ and field leadership directly to the frontline to drive alignment, share recognition and motivate teams with Theatro.

    • 18 min
    Theatro Spotlight: The Casino of the Future

    Theatro Spotlight: The Casino of the Future

    Imagine if... every casino team member was connected and reachable. In this episode, you'll discover how incorporating Theatro's communication platform enables casinos to experience the benefits of a fully connected workforce.

    • 18 min
    Theatro Spotlight: FastStart Program

    Theatro Spotlight: FastStart Program

    How effectively are you communicating with frontline store associates? How easily can associates get critical information to assist customers without leaving to find the answer? We believe that every employee, whether at headquarters or on the frontline, needs to be connected to each other and to business systems in order to deliver the best customer experience possible.

    Join this live 30-minute Spotlight to discover how test driving Theatro's solution with our FastStart program gives key stores the chance to evaluate the tangible benefits of a fully connected workforce.

    • 28 min

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