Home Care Heroes and Day Service Stars Ankota

The safety of healthcare workers is a large issue and a large concern. Home Care workers including Direct Service Professionals (DSPs) who provide supportive services for individuals experiencing intellectual and developmental disabilities are especially vulnerable.This episode of Home Care Heroes and Day Service Stars takes on the issue of caregiver safety with our guest Ali Al Jabry, founder and CEO of kwema.co. Ali shared more detailed statistics regarding the safety issue:Work...

This episode of Home Care Heroes and Day Service Stars welcomes Joe Kraus and Linda Donev, a brother and sister team who have had a long and positive impact on the Home Care industry. Joe and Linda created the home care software that eventually became the Resmed / MatrixCare solution. They're back for an encore performance with a new offering called Perks4Care. The episode starts with some fun brother / sister banter as they tell their story, but then they focus on what they learne...

Caregiver Recruiting and Retention is the top concern of agency owners and the most-discussed topic on Home Care Heroes and Day Service Stars.In this episode, Nick Bonitatibus returns to the podcast to discuss How to Create an Irresistible offers in the realm of caregiver recruiting. Guess What? It's not the offer letter (that's far too late) and it's not only about the money.Your irresistible offer begins long before you meet the candidate. Some of the key concepts that Nick shar...

Rob Christensen is a home care veteran who has runs 4 agencies and day services. Sadly, some clients get to a stage where they need to have 24-hour care and they can't afford to have that service in their home. Rob learned that facilities are willing to pay a handsome finders fee (generally one-month of the facility fee) for a new referral. So Rob added a service for placing clients in facilities. The results have been highly beneficial in a number of ways, as fo...

The defining challenging of home care, long term supports and services, and day services is recruiting and retaining caregivers. One of the big recommendations that we hear regarding retention is to create career paths, but at the same time we struggle to make a reasonable margin at the rates that we're able to charge. Today's guest, in his 3rd appearance on the Home Care Heroes and Day Service Stars podcast, is Steve "the Hurricane" Weiss, the CEO of the consulting firm Home Care...

Loneliness and Isolation have been clinically proven to have hugely negative health outcomes. Just because there's a caregiver in the home or the person participates in a day services program doesn't mean that they aren't lonely and feeling isolated. I lost my Aunt Myrna a few years back and she had in home care for the last years of her life, but while they were there to provide for her needs they weren't having conversations with her. By contrast, my mom who is 86 and has Alzhei...