How does Uber review incident reports‪?‬ Uber Australia

When a rider or driver-partner reports an incident - how does Uber review the report? Elly from the Trust & Safety Team returns to the podcast to answer this, and also answers a bonus question about why the Uber app might ask you to take an additional selfie from time to time.
Have a question for the next podcast? Write in at t.uber.com/anzpodcast