Learning That Sticks Mark Williams

Delivering significant results is probably the expected outcome of any learning programme. But how many truly deliver...and how many drift into a box ticking process? £2.4 million in additional sales definitely sits in the significant result box in my mind and that is the kind of outcome that Sue helps her clients regularly deliver. So how does she do it? In this episode Sue shares some of the ways in which she approaches these challenges: from the way she instills self care into her learners, deliberate reflection time, detailed dashboards and established accreditations....oh and cardboard knickers on a washing line too!

Sue's wonderful and warm personality shines throughout this chat and you can't escape her genuine desire to help others unleash their potential!

www.reed-consultants.co.uk

https://linkedin.com/in/sue-reed-talent-director-fisme-mmild-mibm-tap-dip-94967480

How do you make sure your learning is accessible for all? In this episode the wonderful Hayley Brackley uses her insights and personal experience to share numerous practical suggestions that any facilitator or coach can embrace to make the learning experience work for everyone. From how you create and share resources, how you manage collaborations, ways to set up practice activities and organising virtual break-out rooms. And of course, that starting point of creating the psychological safety whereby participants feel they can talk to you and explain what they need. Hayley's default question: "What can I do to make this learning experience work best for you?" is one that can sit in any facilitator's preparation. Hayley also generously shares her own neurodivergence and helps us understand what Facilitators can do to help themselves bring their best to the group. An episode packed with tangible suggestions, and tips to ensure we are prepared and can run learning sessions that are accessible for all.

https://www.greatmindsdont.co.uk

hayley@greatmindsdont.co.uk

https://www.linkedin.com/in/hayley-brackley

The wonderful Lycia Harper shares insights into the world of working and thinking systematically. Recognising that our organisations and relationships are complex, that history has a role, that stories are crucial, that the territory we operate in influences our behaviour and therefore our outcomes. Lycia shares how she initially approaches organisational challenges, the questions she asks, the areas she focuses on, how she helps individuals, groups, communities build maps to help their understanding and therefore start to make the necessary changes. We also discuss what this means for the coach/facilitator, and how you have to trust yourself to ask the right questions rather than provide a ready made solution. Lycia also points us in the right direction to learn more about this approach with insights into those who have influenced her. A fantastically interesting toe dip into the world of systemic constellations that will leave you hungry for more!

www.glowconsulting.co.uk

www.linkedin.com/in/lyciaharper

Recommended reading:

Embracing Complexity, Jean Boulton

Seeing Systems, Barry Oshry

The fantastic Jamie Dixon joins us for the third time on Learning that Sticks, and as always Jamie has wonderful insights to share. This time we look at how people learn and the facilitators role in that. From Doaism to fish we discuss if concepts and models are getting in the way of how people truly learn and agree a more facilitated and coaching approach, stripped clear of those potentially outdated models and concepts is far more likely to result in real learning.

https://www.linkedin.com/in/mrjamiedixon

https://www.shapingpaths.com

In this episode with the fabulous Gwyn Wansbrough we turn the spotlight firmy on to the Facilitator, and how transformative facilitation can help create those breakthrough moments that mean learning has truly stuck! And the focus is firmly on the people rather than the plan, on the community rather than the content. That's not to say content isn't important but without laying the crucial foundations of psychological safety and building community it is unlikely people will lean into the content in a way that means breakthroughs happen. Gwyn shares her experience and approach to show how transformative facilitation can make all the difference!

The Quest Newsletter - free weekly insights and tips on facilitation and learning.

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https://www.linkedin.com/in/gwynwansbrough

Twitter

Innovating to help it truly stick

The context of the learning may be different (in this case, safety in the construction and energy sectors) but the motivation is still the same: learning that sticks and can be turned into the right performance at the right time. The challenge for Dick (and the 1000 or so learners that they work with on a daily basis!) is that they are training skills that people would rather not have to use and may not need to use for months, even years. To address this, Dick is shaking up the traditional approach and innovating to ensure their number one goal, safety, is achieved. This means using Virtual Reality, Spaced repetition, analogical scaffolding and emotion triggering videos. Most importantly this isn't innovating for innovations sake and is not about the latest new toys, but what will help them embed the skills, awareness and behaviours that can be tapped into at a moment's notice despite not having regular practice opportunities. Sticky learning at its very best!

https://www.linkedin.com/in/dhannah3

dhannah@hasc.com