100 episodios

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they’ve uncovered while reporting on some of the biggest trends in travel.

The Folo by Travel Weekly Travel Weekly

    • Economía y empresa

Travel Weekly's team of reporters, editors and contributors explore ideas, share experiences and provide insight into what they’ve uncovered while reporting on some of the biggest trends in travel.

    Why travel agent training matters | A Summer Series episode

    Why travel agent training matters | A Summer Series episode

    Wanted: Travel agency seeks enthusiastic advisors eager for training.

    Good travel sellers need training – on systems, on suppliers, on sales tactics and more. How does a travel agency train up new advisors? How long does it take to create a great advisor?

    In honor of the 2024 Power List of the world's biggest travel agencies, which goes live this week, we're celebrating great travel agents by reissuing this episode. Folo host Rebecca Tobin and retail editor Jamie Biesiada speak with Gayle Smith and Sam Johnson of Prescription Travel -- hosted by Montecito Village Travel, No. 40 on the 2024 Power List -- about their innovative partnership with the University of Georgia’s hospitality-management program, as well as Smith’s passion for mentorship and which skills are critical to teach agents entering the business.

    This episode is part of our annual Summer Series, where we feature some of our favorite recent Folo by Travel Weekly discussions. This episode was recorded May 9 and has been edited for length and clarity.

    Episode sponsor:

    This episode is sponsored by the Globus Family of Brands. https://www.globusandcosmos.com and https://www.avalonwaterways.com

    Related links:

    Mentorship brings on the next generation of travel advisors https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Mentorship-next-generation-travel-advisors

    Prescription Travel: https://prescriptiontravel.com/

     
    See omnystudio.com/listener for privacy information.

    • 34 min
    The first Black-owned travel agency | A Summer Series episode

    The first Black-owned travel agency | A Summer Series episode

    Welcome to our annual Summer Series, where we feature some of our favorite recent Folo by Travel Weekly episodes. In honor of Juneteenth, this week we're highlighting an episode about Henderson Travel, the first Black-owned, accredited travel agency in the U.S. Among the topics owner Gaynelle Henderson and host Rebecca Tobin discuss: How Henderson Travel came to be in Atlanta in the 1950s, convincing Black Americans to travel abroad, its eventual focus on travel in West Africa, and the agency’s work with Black giants like Martin Luther King Jr.

    This episode was initially published Feb. 20 and has been edited for length and clarity.

    Episode sponsor:

    This episode is sponsored by the Globus Family of Brands. https://www.globusandcosmos.com and https://www.avalonwaterways.com

    Related links:

    The first Black travel agency flourished, overcoming immense challenges: https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/The-first-Black-travel-agency-Henderson

    Henderson Travel https://hendersontravel.com/
    See omnystudio.com/listener for privacy information.

    • 26 min
    Hotel check-in: Leisure demand drops, business travel returns

    Hotel check-in: Leisure demand drops, business travel returns

    With this year’s NYU International Hospitality Industry Investment Conference just wrapped, it is a good time to look at the state of U.S. hotel business. And what we heard might surprise you. According to industry researchers STR, growth of RevPAR – that’s “revenue per available room” -- is now projected to be 2% this year, down from 4%. And luxury-hotel RevPAR growth is now predicted to be down 0.2%, instead of up 5%.

    But is this downgrade troubling, or is it just a correction from the last few years of postpandemic growth? At the conference, hotel executives talked up the return of corporate travel, the growth of group bookings and the need to grow their brands' room counts. We delve into all that in this episode with Nicolas Graf, a clinical professor at NYU’s Jonathan Tisch Center of Hospitality, and hotels editor Christina Jelski.

    Episode sponsor

    This episode is sponsored by the Globus Family of Brands. https://www.globusandcosmos.com and https://www.avalonwaterways.com

    Stay tuned at the end of the episode for a special sponsored interview with Globus’ chief sales officer Camille Olivere, led by Mary Pat Sullivan, executive vice president of marketing and partnerships for Northstar Travel Group.

    Related links

    Demand for U.S. hotels drops, forecast adjusted https://www.travelweekly.com/Travel-News/Hotel-News/Demand-for-US-hotels-drops-forecast-adjusted

    With leisure leveling off, hotel CEOs welcome a surge in business travel and groups https://www.travelweekly.com/Travel-News/Hotel-News/Hotel-CEO-panel-NYU-hotel-conference-2024
    See omnystudio.com/listener for privacy information.

    • 39 min
    Frontier's pricing-display strategy and what it means

    Frontier's pricing-display strategy and what it means

    Last month ultra low cost carrier Frontier made a surprise pricing move: It introduced a package of fare products designed to pull passenger away from its traditional unbundled offering.

    In this episode, Travel Weekly aviation editor Robert Silk and Cranky Flier founder Brett Snyder discuss with host Rebecca Tobin: Why did Frontier make this move? What are the challenges facing ultra-low cost carriers? And will there be a response from its nearest discount-fare competitor Spirit?

    Episode sponsor:

    This episode is sponsored by the Globus Family of Brands https://www.globusandcosmos.com https://www.avalonwaterways https://traveladvisorportal.com

    Related links:

    A new Frontier: Airline adds bundled fare options https://www.travelweekly.com/Travel-News/Airline-News/Frontier-Airlines-adds-bundled-fare-options

    Spirit matches Frontier, ditching change and cancellation fees https://www.travelweekly.com/Travel-News/Airline-News/Spirit-matches-Frontier-eliminating-change-fees

    JetBlue cuts cities and routes https://www.travelweekly.com/Travel-News/Airline-News/JetBlue-cuts-cities-and-routes

    Regulatory issues are too much for Spirit and JetBlue to overcome https://www.travelwekly.com/Travel-News/Airline-News/Regulatory-hurdles-too-high-for-Spirit-JetBlue

     
    See omnystudio.com/listener for privacy information.

    • 36 min
    The evolution of cruising’s private islands

    The evolution of cruising’s private islands

    On this episode we’re delving into one of the more unique aspects of the cruise experience, and that’s the one that takes place on land. We’re talking, of course, about private islands – or destinations – that are managed by the cruise line and provide dedicated spaces and special amenities to cruise passengers.

    Senior cruise editor Andrea Zelinski and Mike Matthews, an advisor with Cruise Planners, talk with host Rebecca Tobin about the appeal of private cruise destinations, the explosion of upgrades and expansions and why this is taking place. Why some cruisers specifically seek out itineraries with private destinations. How private destinations are a solution to angst over cruise overtourism. Whether the private island concept could be expanded from the Caribbean to other areas of the globe. And how cruisers can find local culture in these places.

    This episode was recorded May 23 and has been edited for length and clarity.

    Episode sponsor:

    This episode is sponsored by All-Inclusive by Marriott Bonvoy. https://all-inclusive.marriott.com/

    Related links:

    The evolution of cruising’s private islands https://www.travelweekly.com/Cruise-Travel/evolution-of-cruising-private-islands

    Cruise lines and crowd control https://www.travelweekly.com/Cruise-Travel/Cruise-lines-crowd-control

    Mike and Amy Matthews of Cruise Planners Fernandia Beach https://www.mmcruisetravel.com/

     
    See omnystudio.com/listener for privacy information.

    • 34 min
    Are travelers balking at the cost of luxury travel?

    Are travelers balking at the cost of luxury travel?

    This week we return to one of our favorite topics on the folo: The post-pandemic cost of travel. With pricing remaining high, we are continually asking our sources whether they’re seeing any resistance. In this episode, Travel Weekly's hotels editor Christina Jelski and host Rebecca Tobin talk about whether travelers on the upscale and luxury end of the travel spectrum are beginning to balk at high prices -- especially those who might be considered "aspirational" luxury travelers. We look at a new report from Mastercard Economics Institute, and examine data from travel consortium Virtuoso. The conclusion? As they say .... it might surprise you.

    This episode was recorded Friday, May 17 and has been edited for length and clarity.

    Episode sponsor

    This episode is sponsored by All-Inclusive by Marriott Bonvoy. https://all-inclusive.marriott.com/

    Related links

    Have luxury travelers finally hit a price ceiling? https://www.travelweekly.com/Travel-News/Hotel-News/Have-luxury-travelers-finally-hit-a-price-ceiling

    Mastercard Economics Institute's report "Travel Trends 2024: Breaking Boundaries" https://www.mastercardservices.com/en/industries/travel/insights/travel-trends-2024-breaking-boundaries

     
    See omnystudio.com/listener for privacy information.

    • 28 min

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