#1: Gregg Patterson | Generating the BIG Happy

Re-broadcast, season 1 episode 1! Going all the way back to the beginning as we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.

Gregg Patterson - generating the BIG Happy

Gregg is the President and founder of Tribal Magic; where he is an in-demand speaker around the globe. Prior to this, he was the General Manager for an incredible 34 years at The Beach Club in Santa Monica, California. He survived all that time and with a median staff tenure of an equally impressive 17 years! Which makes it safe to say that when it comes to the world of clubs, he knows a thing or two! His wide-ranging career has taken him from a gravedigger (yes, really) to Assistant GM of Bel-Air Country Club to GM of The Beach Club and now into one of the most sought-after speakers in the world.

In this episode we dive into Gregg's career; his love of stories and people; the power of curiosity and reflecting; and the main topic of the conversation...generating the BIG Happy for your staff.

Please enjoy!

Range: how generalists triumph in a specialised world by David Epstein

Gregg's Staff Happy Toolbox

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