Ep5. Providers are trusted members of the community‪.‬ Kids Forward Podcasts

In this episode, Kate MacCrimon talks with Nicki Cooper, owner of Nicki’s Playpen, serving families in Madison WI. Nicki has been operating her FCC program since 1994. Nicki talks about her ways of maintaining a multigenerational relationship with families in her care as a critical part of her professionalism. She also shares her experience with the regulatory systems that have been disappointing and unsupportive, and how the Union she was involved in its formative years has made things diffe...