OpsStars - A RevOps Podcast LeanData

This episode is a compilation of insightful clips from Season 2 of the OpsStars podcast, where industry leaders explore the transformative potential of AI in Revenue Operations (RevOps).

Hear diverse perspectives on how AI can enhance human capabilities, drive efficiency, and unlock new possibilities in data analysis, process automation, and customer engagement. Gain practical strategies for integrating AI into your RevOps workflows while overcoming common fears surrounding its adoption.

In this episode, James McArthur, Director of Revenue Operations at Nue, shares his unconventional career journey from finance to the restaurant industry, and discusses how he eventually entered RevOps. He explains the valuable lessons he learned along the way, including the meaning of true burnout, the addictive nature of hustle culture, and the importance of ruthless prioritization. James also delves into his multi-faceted role at Nue, navigating complex sales environments, tailoring solutions for unique customers, and even contributing to product development.

In this episode of the OpsStars podcast, Kelly Jo Horton, Principal Consultant at RevOps Solutions and Founder of MOPsTalks, joins Don Otvos to explore the challenges of data management in RevOps. They discuss the importance of clean and reliable data in RevOps, how the cloud computing has transformed data management nightmares, and why one-size-fits-all cloud solutions could stifle your business growth.

What does a successful career path in revenue operations look like? Learn from three former RevOps pros who advanced their careers into VC, executive leadership, and COO roles as they share the hallmark tenets of great operators, important skills and competencies, and what translates to the next level in a RevOps career journey.

In a brutal selling environment, nailing your revenue processes is now a non-negotiable. But with the right toolset, RevOps leaders can streamline and accelerate processes, driving their GTM teams to success — without a massive tech-stack shakeup.

In this episode of the OpsStars podcast, Irwin Hipsman, Former Customer Marketing Director, Forrester and Founder of Repetitos, joins Don Otvos to explore the expanding role of customer marketing, which requires a closer relationship to RevOps and customer data to succeed. They discuss the importance of maintaining a clean and accurate customer database for revenue-generating activities, including communications for net retention, running expansion campaigns, and tracking of your users and champions as they leave customer accounts.