77: Using AI at Work to Fix Business Bottlenecks with Chris Duffy

Chris Daigle sits down with Chris Duffy, AI strategist and fractional Chief AI Officer, to talk about how companies can adopt AI in a way that is responsible, practical, and centered on people. Chris explains why most organizations do not need more tools. They need clarity, governance, and leadership alignment.

They discuss how to identify true bottlenecks in a business, how to design AI policies that actually get used, and why focusing on real workflow problems drives far more value than chasing shiny technology. Chris also shares how fractional AI leadership works in companies that are not ready to hire a full time CAIO and why the most successful AI programs start with listening before building.

This episode gives leaders a blueprint for implementing AI with intention, trust, and measurable impact.

🔎 Find Out More About Chris Duffy

Website
https://www.chrisduffy.ai

LinkedIn
https://www.linkedin.com/in/chrisfduffy/

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

Perplexity
https://www.perplexity.ai

Chief AI Officer Resources
https://chiefaiofficer.com

📌 Chapters

00:00 – Introduction to Chris Duffy
02:10 – Why AI Transformation Starts With People
05:20 – Finding Real Bottlenecks vs Tool Chasing
09:44 – How to Build AI Policies That Work
14:35 – Shadow AI and Trust in the Workplace
18:50 – Leadership Alignment and AI Priorities
23:12 – The Role of a Fractional Chief AI Officer
27:40 – Listening Before Building: Discovery First
31:25 – Turning Problems Into Measurable ROI
36:58 – Helping Teams Use AI Safely and Effectively
41:10 – Where to Start With Responsible AI Adoption
45:55 – How to Connect with Chris Duffy