164 Mastering Difficult Client Relationships: From Emotional Resilience to Effective Communication Strategies Ignite Your Estate Agency

Discover how to transform difficult client relationships into opportunities! In this essential episode, we uncover the art of managing challenging client interactions, ensuring you maintain professionalism and secure the best outcomes. Learn from Phil’s intense experience with a controlling vendor, uncovering strategies to handle passive-aggressive behaviour and mitigate stress effectively.Embrace emotional resilience as your shield against the high demands of clients; Uncover the t...