6 episodes
Support Secrets Support Secrets
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- Business
Welcome to Support Secrets were we talk you behind the scenes of the fastest-growing none VC back SaaS company in the world and show you how this company provides world-class support
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Provide the best customer service by scheduling your teams
Join us today as we discuss how to schedule your teams depending on the size of your business and the size of your team.
Get your Free The Five Step Framework to Providing World Class Customer Service at https://www.supportsecrets.com/get-the-secrets -
3 Fold System To Increasing Customer Retention
Customer Success vs Customer Support vs Customer Experience,
Check out our new site! http://supportsecrets.com/ -
True omnichannel support is and what it means for your team as well as your customers.
Join us today as we talk about what true omnichannel support is and what it means for your team as well as your customers.
supportsecrets.com -
Do we even need a cusotmer support team?
The story behind the creation of the ClickFunnels Support team and why EVERY business needs support.
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Join Mark and James this week as we talk about what we have been doing at ClickFunnels Support to decrease handle time and much more...
supportsecrets.com
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How we scaled our best in class support team from 7 to 160 team members
Welcome to Support Secrets were we talk you behind the scenes of the fastest-growing none VC back SaaS company in the world and show you how this company provides world-class support
http://supportsecrets.com/