102 episodes

Keap’s new podcast is back and better than ever! Join the hosts of Small Biz Buzz every week as they discuss what it takes to experience success in getting a small business off the ground. Starting a business can be daunting, but you don’t have to go it alone. Join Keap’s hosts and special guests for an open and real conversation about what it takes to achieve the business growth that will help your company gain a good reputation and establish a steady stream of customers. The show will feature experts that will share triumphs, failures, and lessons learned in their journey from struggling entrepreneurs to successful business owners. This podcast is dedicated to the brave, passionate professionals leading the charge for small business success everywhere in the world. Tune in every week wherever you listen to podcasts.

Small Biz Buzz, by Keap Keap

    • Entrepreneurship

Keap’s new podcast is back and better than ever! Join the hosts of Small Biz Buzz every week as they discuss what it takes to experience success in getting a small business off the ground. Starting a business can be daunting, but you don’t have to go it alone. Join Keap’s hosts and special guests for an open and real conversation about what it takes to achieve the business growth that will help your company gain a good reputation and establish a steady stream of customers. The show will feature experts that will share triumphs, failures, and lessons learned in their journey from struggling entrepreneurs to successful business owners. This podcast is dedicated to the brave, passionate professionals leading the charge for small business success everywhere in the world. Tune in every week wherever you listen to podcasts.

    093—Paige Clark—The Terrifying Power of User Reviews

    093—Paige Clark—The Terrifying Power of User Reviews

    Crystal Heuft and Rob Stevenson talk about how customers’ online reviews set the precedent for your company’s success. Consumer reviews hold more leverage and are more trusted than a simple business description. They also talk about how to maximize the power of positive reviews to drive revenue and relevance and how a company should handle negative reviews. Tune in for more.

    • 30 min
    092—Succeed With A Remote Workforce

    092—Succeed With A Remote Workforce

    In this episode of Small Biz Buzz, Crystal Heuft and Rob Stevenson talk about the growing trend of working remotely and what the insights and predictions are for 2020. How will this affect employee engagement? Does it depend on the industry or the job position? Will it catch on with more corporations? Tune in for more.

    • 45 min
    091—Success and Employee Happiness

    091—Success and Employee Happiness

    Crystal Heuft and Rob Stevenson talk about how keeping employees happy contributes to their success. They discuss competitive salaries, benefits, perks, and company culture. Companies that show an interest in their employees’ success tend to make more of an effort to raise morale in many different ways. Some companies have even gone as far as to hire a Chief Happiness Officer. Tune in for more.

    • 42 min
    090—Personalizing the Customer Experience

    090—Personalizing the Customer Experience

    Crystal Heuft and Rob Stevenson define what personalizing the customer experience means, the steps it takes to make the customer feel welcome and catered to individually, and the psychology behind personalized customer experience. Tune in for more.

    • 1 hr 8 min
    We're Back!!!

    We're Back!!!

    It's been a while, but we're back with all new content, new hosts, new producers (and a few familiar voices) and hopefully, new subscribers. Tune in every week to learn how to take your small business and yourself to the next level. 

    • 1 min
    089 - Ask the Expert - Daniel Bussius

    089 - Ask the Expert - Daniel Bussius

    Dusey and Daniel talk about building partnerships, and the ever present need to focus your attention on the most important things first.

    • 10 min

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