Across the line Peter Holland

As a manager, you want to get the best from everyone in your team. But they are all individuals with different personalities, so to achieve this requires insight and adaptability on your part to succeed. Trying to communicate in just one style…your preferred style is not enough! In the previous podcast and blog post we …

In this week’s podcast I’d like to share some insights to help you discover your personal communication style or preference and the huge impact this can have in getting commitment and engagement from your colleagues and buyers. Understanding how you come across when you communicate to others is fundamental to any long-term success in your …

Investing only in frontline sales training won’t get you peak performance results. Today smart companies across the globe are waking up to an important fact. They must invest and empower their sales managers to achieve maximum performance. We must stop this erroneous notion that by promoting good sales people they will naturally become great managers. …

As we discussed last week creating powerful correspondence is a great way to engage with new prospects. However, to get the maximum benefit from this activity you need to be really effective on the telephone. Unfortunately, today many people feel self-conscious about speaking on the phone. They hide behind email which is a shame because …

How much of the unsolicited mail or email you receive goes in the rubbish bin? I’d like to bet pretty much 90% does. Why is that? Well, typically because this correspondence is focused on them. It all about ‘How good their company is, their products or service.’ So, I’d like to flip ideas on this …

The vast majority of approaches to prospective clients either via emails, correspondence or telephone calls focus on you. Your company and how good you are or your product or service. What’s the effect on prospective clients? Most of these marketing pieces don’t create much interest but rather they create tension in prospects. So, I’d like …