51 episodes

Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Airlines Confidential Podcast Ben Baldanza & Seth Kaplan

    • Business

Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

    Episode051/2020-09-30

    Episode051/2020-09-30

    This week: Is American close to an employee deal? How does that timing work with a government bailout? A follow up on DC restricted airspace; More about the value of frequent flier programs; and listener questions and comments.

    • 42 min
    Episode050/2020-09-23

    Episode050/2020-09-23

    The week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some "other" Seth Kaplans.

    • 45 min
    Episode049/2020-09-16

    Episode049/2020-09-16

    This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in "Fine or Whine".

    • 44 min
    Episode048/2020-09-09

    Episode048/2020-09-09

    This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee - Fine? or Whine?

    • 39 min
    Episode047/2020-09-02

    Episode047/2020-09-02

    This Week: The roller coaster trends in new bookings; It is getting riskier or safer to fly?; More about the middle(seat); Passengers behaving Badly; and "The gate agent said OK but I still got charged!" Fine or Whine?

    • 41 min
    Episode046/2020-08-26

    Episode046/2020-08-26

    This week: The new numbers on airline job losses; Our listeners correct us on a few things; and in "Fine or Whine" why did one passenger get charged $400 for his bags when the airline said it was only supposed to be $100?

    • 35 min

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