Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.
This week: Is American close to an employee deal? How does that timing work with a government bailout? A follow up on DC restricted airspace; More about the value of frequent flier programs; and listener questions and comments.
The week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some "other" Seth Kaplans.
This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in "Fine or Whine".
This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee - Fine? or Whine?
This Week: The roller coaster trends in new bookings; It is getting riskier or safer to fly?; More about the middle(seat); Passengers behaving Badly; and "The gate agent said OK but I still got charged!" Fine or Whine?
This week: The new numbers on airline job losses; Our listeners correct us on a few things; and in "Fine or Whine" why did one passenger get charged $400 for his bags when the airline said it was only supposed to be $100?