When Alice Delahunt went to Ralph Lauren three years ago as the Chief Digital Officer, her arrival signaled the beginning of the next stage of the brand’s digital innovation. Having spent the previous seven years at Burberry, Alice flourished in a community of forward thinkers and highly talented teams that were approaching consumer engagement in an entirely new way.
This podcast with Alice brings many important themes together, as we all work to navigate the many different dynamics impacting our professional roles and daily lives. Among the many refreshing aspects of this conversation, Alice brings a focus on Community, which has really served as her North Star in finding her way both personally and professionally. “Work isn’t just a place you go to and earn a living, it is a place you go to form a community,” a lesson she learned from her family early on. Having grown up in Ireland, with a fun-loving, closely knit family, Alice came to appreciate the humanity of work by observing her father’s approach to his family business. Through her own professional journey, she has learned the importance of being kind to ourselves and others, in all that we do. Today, Alice honors all of this as she works as part of a team to create the future of the iconic Ralph Lauren brand.
As the Chief Digital and Content Officer at Ralph Lauren, Alice serves as a builder of communities, bridging the gap between brand tradition and the next generation of consumers. Focusing on many of the areas that are most important to the future of any iconic company today, she is a key member of a leadership team that has been recognized for its bold social and digital initiatives.
We hope you enjoy this conversation with Alice, as she shares critical insights into how to navigate the digital landscape, while bringing us along on her personal journey of becoming the leader and committed change agent she is today. Her thoughts on the future of personalization, content, social media and connected retail are at once enlightening and inspiring, as we look ahead and to building impactful brands of the future.