45 min
Dana Hooshmand - former Head of Operations (retail) at Lyft Service Intelligence Podcast
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- Entrepreneurship
Dana Hooshmand is the former Head of Operations (retail) at Lyft. In this episode, Dana shares his experience about building 200 support centres (Hubs) across the US and how Qminder helped him prove the ROI of face-to-face customer service.
Dana Hooshmand is the former Head of Operations (retail) at Lyft. In this episode, Dana shares his experience about building 200 support centres (Hubs) across the US and how Qminder helped him prove the ROI of face-to-face customer service.
45 min