AI Ireland with Mark Kelly

E227 'Revolutionising Customer Experiences with No-Code Solutions' with dimply's Jac Dunne

Today’s guest is Jac Dunne, Chief Executive Officer at dimply. In a rapidly evolving tech world, Jac and her story with dimply is a testament to adaptation, growth and innovation. Jac's journey is an inspiring blend of traditional financial expertise and cutting-edge technological advancements, which offers a blueprint for understanding the dynamic integration of AI in financial services.

Topics include:

0:00 How an accidental start became a gritty, wide-ranging finance career

3:41 Shaping their leadership style through great leaders and strong family values

5:32 How legacy system challenges pushed a finance professional into regtech innovation

8:36 Helping financial firms launch customer experiences faster with dimply

10:22 Launching Holi, a regulated, deterministic AI financial experience agent

12:26 Why customers love fast, frictionless, on-brand journeys that scale digitally

14:45 How Enterprise Ireland has been a strategic, hands-on partner supporting growth

16:55 Goals for 2026 from expanding Holi, and entering UK and US markets