Ep159: Your Next AI Assistant with Aalok Y Shukla The Book More Show: More Leads, More Calls, More Business

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Today on the Book More Show, I'm joined by my good friend Aalok Y Shukla, Cofounder at Implement AI, as we discover the potential of voice AI.


I've known Aalok for more than a decade. He's always been fast to adopt new technologies, so it was no surprise to see him, along with his cofounder Piers Linney, launch Implement AI, an organization dedicated to helping companies adapt to the new AI world.


They have just launched an amazing interactive voice agent, and our discussion traces its evolution into empathetic systems, exploring tone, accent, and personalized experiences.


We talked about Aalok's mother's encounter with their AI agent, and we shared my interaction and how impressed I was at the AI's seamless conversation skills.


Wrapping up, we examine Agents role in redefining lead capture and management through fast follow-up tailored to each customer and reshaping customer service, sales and personalized outreach.


Early in the show I've inserted my audio with the AI. The recording is from the server side, and it's amazing to hear how conversational the AI is, even with my bad cell phone connection. It's well worth a listen.


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SHOW HIGHLIGHTS




Aalok Y Shukla from Implement AI and discuss the evolution of voice AI into empathetic, human-like systems that enhance customer interactions.
Aalok describes a voice AI agent's warm and intuitive interaction through a personal anecdote involving his mother, highlighting the system's empathetic nature.
We touch on the importance of tone and accent in voice AI to create engaging experiences, even when the accent is not localized.
I share my experience with an AI call system, noting its human-like interaction and its ability to handle complex responses during conversation.
We examine the potential of AI in the sales funnel, from improving customer touchpoints to aiding in ideation and transforming the sales process.
The episode explores the use of AI for immediate follow-up in digital marketing, capturing emotional responses, and identifying highly motivated clients.
We discuss setting parameters for AI to ensure recommendations stay within legal and ethical boundaries, like a pharmacy AI giving over-the-counter advice.
Aalok talks about AI's role as a strategic partner in analyzing conversations, refining sales approaches, and allowing for reallocation of focus to high-value tasks.
I highlight how AI can optimize lead flow, manage routine tasks, and offer solutions for post-pandemic business challenges, such as staffing issues.
We discuss the customization of AI voice agents to match customer demographics, enhancing trust and credibility in customer relationships.


LINKS
Aalok Y Shukla - LinkedIn
ImplementAI


Show notes & video: 90minutebooks.com/podcast/159
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Titles & Outline Workshops: 90MinuteBooks.com/Workshops
Ready to get started: 90MinuteBooks.com


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Extra Credit Listening: MoreCheeseLessWhiskers.com



EPISODE CHAPTERS


(0:00:01) - Amplified Expert Podcast and Voice AI
(0:03:07) - AI's Potential in Business Exploration
(0:13:44) - Using AI for Lead Capture and Conversion
(0:17:08) - AI-Assisted Conversational Analysis and Personalized Services
(0:20:32) - Optimizing Lead Flow With AI Support
(0:27:48) - AI Voice Customization and Implementation
(0:34:30) - Amplifying Your Message and Feedback



TRANSCRIPT


(AI transcript provided as supporting material and may contain errors)



Stuart: Anyone welcome to what I think I've just decided I'm going to call the amplified expert podcast. Not, this is important enough for a new show all by itself, so I'm going to put this in the normal 90 minute books feed. So hide all the 90 minute books crowd. But I think this, where we're going, is worthwhile to create a whole new show by itself. So I look at Shukla Great to see you