In the Cloud w/2600Hz 2600Hz

This month we’re sitting down with Jimmy Lim and Carlie Adams of Xarios Technologies. Back in March 2020, 2600Hz announced a strategic partnership with Xarios that would add their robust call reporting and analytics to our call center solution. In this refresher episode, we dive into what's been added as part of the strategic partnership and what the role of call analytics play in a hybrid or remote workforce -- you won't want to miss it! Be sure to like or share this episode and leave a review wherever you’re listening!

For our full archive of episodes, check out the In the Cloud w/2600Hz website.

To stay up to date on Xarios's latest offerings, give them a follow on LinkedIn and Twitter and be sure to check out the resources Jimmy mentioned on their website here.

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This month we sat down with Alan Rihm, a successful entrepreneur and the founder and CEO of CoreDial. With over 25 years of entrepreneurship, leadership, and business strategy experience in cloud software and services, Alan is a wealth of knowledge and has tons of valuable advice to share about building a cloud comms business. We chat about successful business strategies, challenges for UC providers, and how to create a winning team and work culture. 

Be sure to like or share this episode and leave a review wherever you’re listening! For our full archive of episodes, check out the In the Cloud w/2600Hz website here.

For all the latest 2600Hz and industry news, follow us on LinkedIn and Twitter.

This month we’re talking with Evan Kirstel, a tech social media influencer. With 30 years of experience in telecom and IT, Evan brings a wealth of knowledge and experience to the conversation. Add to that his substantial social media following and that he’s a key thought leader in the cloud comms space, and you’ve got a conversation you won’t want to miss! We chat all about how service providers can stand out from the competition in a crowded market and how to leverage social media in 2022 to grow your customer base. Quick preview--voice is still king!

Be sure to like or share this episode and leave a review wherever you’re listening!

For our full archive of episodes, check out the In the Cloud w/2600Hz website.

For more on Evan’s work, give him a follow on LinkedIn and Twitter and be sure to check out the TalkingHeadz podcast.

For all the latest 2600Hz and industry news, follow us on LinkedIn and Twitter.

We’re starting the new year strong with a true visionary in cloud communications--Mike Tessler, the co-founder and CEO of BroadSoft. We sat down with this pioneer in the unified communications space to talk about the state of the industry heading into 2022 and how to craft a strategy to go to market and scale your cloud comms business. He’s got some great insights into how service providers and resellers can bring a UCaaS solution to market and leverage the power of CPaaS to differentiate.

Be sure to like or share this episode and leave a review wherever you’re listening!

For our full archive of episodes, check out the In the Cloud w/2600Hz website here.

For more on True North Advisory, visit their website here.

For all the latest 2600Hz and industry news, follow us on LinkedIn and Twitter.

It’s that time of year again! This month, we’re reviewing the biggest trends and topics in the world of cloud communications in 2021. We hit on the rise of Microsoft Teams, the growing importance of Customer Experience (CX), the continued importance of CPaaS, and more!

As promised, here’s the links to past episodes if you’d like to dive further into these topics:

Micah Singer interview about the Microsoft Teams integration

Karl Anderson (2600Hz CTO) interview about KAZOO 5.x

In this month’s episode, Alisa and Clint are back with a history lesson! With all the talk of CPaaS and the future of cloud communications, we wanted to take a step back to see how the industry got here. We’ll trace that history from the PSTN days all the way up to the present, giving you an insightful and fun look at the industry’s history and positioning CPaaS fully within its context.

Interested in CPaaS and what’s next in the cloud comms world? Head to our blog for recent posts that address these topic more fully than we were able to get into here. 

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