21 min
How AI Chatbots Can Become Culturally Fluent through Machine Learning [e-spres-oh] Tech Talks
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- Technology
Davar Ardalan, Founder and Storyteller in Chief of IVOW AI, talks about how chatbots can become culturally fluent through Machine Learning. She also interviews Seena, IVOW AI’s chatbot.
Davar Ardalan is the Founder and Storyteller in Chief of IVOW AI, a startup on a mission to provide cultural intelligence training in B2C chatbot contexts like customer support, e-commerce, travel, and tourism.
Before IVOW AI, Davar was the Deputy Director of the Presidential Innovation Fellowship Program in Washington D.C. and a veteran journalist at NPR News. At NPR, Davar was the Senior Producer of the Identity and Culture Unit. Realizing the gap in AI algorithms that define our future, she created IVOW, bringing together a team of journalists and technologists to design Cultural-IQ in AI. Ardalan, who has also served as the Managing Editor at Hanson Robotics, has been recognized with a 2017 NASA Team Leadership award for Space Apps and a Gracie Award from the American Women in Radio and Television.
The interview was conducted by Raluca Popa, who was previously the Chief Operating Officer at the Institute for Education, a Washington DC-based nonprofit organization. Raluca now directs Client Services for [e-spres-oh], a global provider of end-to-end digital product development for clients worldwide.
Davar Ardalan, Founder and Storyteller in Chief of IVOW AI, talks about how chatbots can become culturally fluent through Machine Learning. She also interviews Seena, IVOW AI’s chatbot.
Davar Ardalan is the Founder and Storyteller in Chief of IVOW AI, a startup on a mission to provide cultural intelligence training in B2C chatbot contexts like customer support, e-commerce, travel, and tourism.
Before IVOW AI, Davar was the Deputy Director of the Presidential Innovation Fellowship Program in Washington D.C. and a veteran journalist at NPR News. At NPR, Davar was the Senior Producer of the Identity and Culture Unit. Realizing the gap in AI algorithms that define our future, she created IVOW, bringing together a team of journalists and technologists to design Cultural-IQ in AI. Ardalan, who has also served as the Managing Editor at Hanson Robotics, has been recognized with a 2017 NASA Team Leadership award for Space Apps and a Gracie Award from the American Women in Radio and Television.
The interview was conducted by Raluca Popa, who was previously the Chief Operating Officer at the Institute for Education, a Washington DC-based nonprofit organization. Raluca now directs Client Services for [e-spres-oh], a global provider of end-to-end digital product development for clients worldwide.
21 min