200 episodes

Welcome to HVAC Success Secrets: Revealed, a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business.

HVAC Success Secrets: Revealed Thaddeus Tondu & Evan Hoffman

    • Business

Welcome to HVAC Success Secrets: Revealed, a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business.

    EP: 220 Victor Rancour w/ Profit Rocket - Turning Small Startups into Million-Dollar Enterprises

    EP: 220 Victor Rancour w/ Profit Rocket - Turning Small Startups into Million-Dollar Enterprises

    In this intense episode, Victor Rancour takes us on a wild ride through his business adventures! He chats about how tech, awesome partnerships, and a bit of personal growth helped him along the way. There's much to learn from his ups and downs, and he has some big plans for the future!Key takeaways for you:The importance of having a compelling vision for your business and the confidence to see it through, as highlighted by Victor's journey and belief in owning Dallas with his company.The impa...

    • 58 min
    EP: 219 Michael Israel w/ Zuper - Innovative Customer Service Strategies

    EP: 219 Michael Israel w/ Zuper - Innovative Customer Service Strategies

    Check out our latest episode of HVAC Success Secrets: Revealed with Michael Israel from Zuper! We discuss how to improve customer service, get your team on board with new tech, and ensure good communication. It's full of great tips that you shouldn't miss.Here’s What You’ll Learn:Boosting Your Team: Michael explains why getting key team members to try out new stuff is crucial. He suggests giving them solid training and making sure they're actually into these changes before everyone else jumps...

    • 45 min
    EP: 218 Alyssa Briggs w/ Any Hour Group - Building the Ultimate Call Center Workforce

    EP: 218 Alyssa Briggs w/ Any Hour Group - Building the Ultimate Call Center Workforce

    Live from the Any Hour Group, we were joined by Alyssa Briggs, one of the many key players that make Any Hour a success. Tune in to hear Alyssa's journey from CSR to CCR Manager and the transformative role of specialized roles in customer service. Here are 3 key takeaways:1. Embrace Technology and Specialization: As your business grows, leveraging technology and creating specialized roles play pivotal roles in enhancing efficiency and customer service.2. Invest in Training: Committing to...

    • 19 min
    EP: 217 Kevin Van Orman w/ Any Hour Group - Transforming HVAC Operations: Leadership Lessons

    EP: 217 Kevin Van Orman w/ Any Hour Group - Transforming HVAC Operations: Leadership Lessons

    Check out our latest episode of HVAC Success Secrets: Revealed, where we hosted Kevin Van Orman, President of Business Development and Regional Manager for the Any Hour Group. He started out as a technician and worked his way up into the family business. He helped grow the HVAC division from $5 to $50 million.Kevin brings a unique perspective to the art of leadership, communication, and building a thriving work culture. Here's why you shouldn’t miss this episode:Leadership Development: Kevin’...

    • 26 min
    EP: 216 Ronda Chaney w/ BDR - Building Your Business: Effective Planning, Training, and Goal Setting

    EP: 216 Ronda Chaney w/ BDR - Building Your Business: Effective Planning, Training, and Goal Setting

    This week on HVAC Success Secrets: Revealed, we had the pleasure of hosting Rhonda Chaney, a seasoned expert in HVAC coaching and business development from BDR. With over a decade of industry experience, Rhonda shared invaluable insights on boosting HVAC business profits, improving team efficiency, and the pivotal role of coaching.3 Key Takeaways:Hands-On Training’s Impact: Rhonda emphasizes the significance of practical, hands-on training in the HVAC industry to ensure technicians and instal...

    • 47 min
    EP: 215 Daniel Simon w/ Coast Pay - Improving Employee Trust and Integrity in Fleet Management

    EP: 215 Daniel Simon w/ Coast Pay - Improving Employee Trust and Integrity in Fleet Management

    In our latest episode of HVAC Revealed, we sit down with Daniel Simon from Coast Pay, a fintech and fleet management pro. Daniel shares how bringing new tech into the home service industry can really shake things up and make them more modern.He discusses how smart payment tech can cut fuel costs by about 9-10% and save managers around 16 hours of work annually. Daniel also discusses common problems with managing fleets, like the misuse of company resources, and offers practical tech solutions...

    • 48 min

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