Interview with Des Traynor, Co-founder of Intercom

As the founder of a 300+ software company, Des talks about the silence cost to being nice, the pitfalls of transparency as a leader, and the power of consistency. Claire Lew: Hi everyone, I’m Claire and I’m the CEO of Canopy (formerly Know Your Team/Know Your Company). I’m really excited today to have a special guest with me, Des…

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