9 episodes

The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed.
Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI.

By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place!

Retail Relay: Bite-size Payments Insights CMSPI

    • Business

The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed.
Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI.

By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place!

    #8: Interchange Litigation Supreme Court Findings, Explained For The Merchant Community

    #8: Interchange Litigation Supreme Court Findings, Explained For The Merchant Community

    The UK Supreme Court has ruled in favour of merchants in landmark interchange fee case on 17th June - unanimously finding the interchange fees set by Visa and Mastercard to be anti-competitive, which is a resounding victory for the merchant community.

    In this episode, we go through the history of interchange fee litigation and dissect the new findings of the judgement - where we challenge ourselves to explain each key takeaway in 90 seconds. We also explain how the judgement would apply to the global merchant community.

    For more information, please visit: https://bit.ly/2YroszS 

    • 25 min
    #7: Financial Performance of Payments Suppliers & What It Means For Retailers

    #7: Financial Performance of Payments Suppliers & What It Means For Retailers

    The pandemic has driven an incredible impact on various players in the payments world, such as card schemes, cash suppliers and mobile payment suppliers. As consumers begin to look for payment methods that require less physical contact, cash continues to decline, whilst the card and alternative payment method (APM) space has seen growth.

    In this episode, we take a look at how the pandemic affected the share prices and financial performance of different payments suppliers in the space; and how it can impact merchants' costs.

    For the latest updates, please visit: https://bit.ly/2YKL25j 

    • 20 min
    #6: Looking Into The Future & The Next Generation Of Payments

    #6: Looking Into The Future & The Next Generation Of Payments

    As recovery continues, we look into the future of retail and the payments landscape in this episode. With data from our forecast, Robbie and Callum explore trends for the coming year through a bull and bear view, and the next generation of payments - open banking. Open banking seems to tick all the boxes, but what is behind the lack of growth? We look at how the concept is currently implemented in Europe; how it can change the payments environment; and the roles merchants, consumers and issuers play in the lack of popularity.

    • 27 min
    #5: Innovative Payment Methods & Why Are Payments Costs Rising?

    #5: Innovative Payment Methods & Why Are Payments Costs Rising?

    The pandemic has been accelerating the shift to ecommerce and credit card usage, whilst encouraging the rise of digital payments. How will merchants see their costs change? What are the benefits and risks of emerging finger vein payment methods? How do innovative payment methods compete against each other? In this week’s episode, Robbie and Callum explore the above in detail, and look into the latest data on retail and spending volumes.

    Read the Retail Payments Review: https://bit.ly/3ePwo31

    • 26 min
    #4: Future-proofing For The Ecommerce Shift & Is Contactless A Success?

    #4: Future-proofing For The Ecommerce Shift & Is Contactless A Success?

    In this episode, Robbie and Callum look at the general retail and spending volumes trends this week. We discuss PIN versus signature transaction trends during the pandemic and how contactless is performing during the pandemic - more importantly, what missing data we'd like to see from the schemes. Lastly, we dive into the overall impact of COVID-19 on the payments industry and how retailers can prepare for the future.

    To read the Retail Payments Review, please click here: https://bit.ly/2ZK1mp5

    • 29 min
    #3: Impacts On Current Fee Regulation & Cash Trend

    #3: Impacts On Current Fee Regulation & Cash Trend

    With stimulus checks being introduced and lockdown easing in certain parts of the world, we're seeing a trend of recovery in various industries week by week. In this episode, Robbie and Callum look at ATM withdrawal trends; the influence of the pandemic on cash usage and the future of cash; and how COVID-19 is likely to impact current payments regulations in Europe and the U.S. To read the Retail Payments Review, please click here: https://bit.ly/3dZK0bU

    • 23 min

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