Sam Ladner 'Working with Cross-Functional Teams‪'‬ EthnoPod - Understanding People and Culture with Jay Hasbrouck

Please join me as I talk with Sam Ladner about her new book, Mixed Methods. We cover some of Sam's critical insights, including: working in cross-functional teams, the importance of artifacts, creating psychological safety, luxuriating in the customer, and data exhaust. If you're a current or aspiring UX Researcher, this episode is for you!

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