14 min
Signaling Commitment Firing on all Cylinders
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- Business
Whether Service/Quality improvement will be a true cultural shift or 'just another program' depends on the signals management sends with its daily behavior. This month's podcast looks at the critical aspect of management buy-in and committment.
Whether Service/Quality improvement will be a true cultural shift or 'just another program' depends on the signals management sends with its daily behavior. This month's podcast looks at the critical aspect of management buy-in and committment.
14 min