Chiropractic Assistants play a vital role in the daily activities, outreach, and success of a chiropractic practice. CA’s have unique strategies for empowering employees, offering Chiropractors the freedom to work with patients and keep the office running smoothly. To get the information directly from the source, Dr. Don heads south to North Aurora, Illinois to speak with, Natasha Rominski, the Chiropractic Assistant at Hanson Family Chiropractic and Shifter.
After listening to this episode, you will have a better understanding of the breadth of responsibility a chiropractic assistant embodies, how impeccable customer service can increase internal referrals, and hear some truly great nuggets of advice from a person who knows the ropes.
Natasha had experience running an office but traditional medical practices left her wanting a job more aligned with her values. [1:57]
Tools that help Natasha train new employees and procedures that keep the office running smoothly. [8:59]
Health talks for teens, establishing a brand, and other events Natasha participates in to draw people into the office. [13:19]
Impeccable customer service drives internal referrals. [15:30]
Setting the tone and culture in the office, how to handle office conflicts, and advice for chiropractors when hiring. [21:18]
How to train a new employee in a chiropractic practice. [31:29]
Natasha shares her personal development timeline, how she empowers herself, and the importance of being adjusted. [34:36]
Natasha’s advice and words of wisdom. [43:14]
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