Tate Talks - The MSP Podcast Chris Tate - MSP Strategist, JumpCloud

During this talk with Theresia we learned about her journey to Tavanca in Canada via her homeland of Germany and Australia. We spoke about her new puppy and I instigated the twice yearly conversation about Daylight Savings Time.



Hope you enjoy it!



About Theresia

Theresia Joseph can’t stand to see people struggle at the hands of failing technology. Before she founded TAVANCA, a Vancouver-based managed services provider, Theresia was a medical assistant at a practice outside of Berlin, Germany. She witnessed how gaps in technology support affected the workflow of hospital staff and the livelihood of the patients they were committed to helping. Patients depend on technology. EKGs, heart monitors and other devices track vital data and translate it into beneficial measurements that impact patients' quality of life, even providing life-saving results. But while working in the medical practice, Theresia noticed that several computers needed updates, new software, or vital backups. “I wanted to make sure all the updates were running smoothly and there were no security issues. It breaks my heart to see people wait on care if technology doesn’t work,” says Theresia. 

Being the go-to IT technician on her medical team was not part of her job description, but for her, it was as natural a process as taking care of her patients.

Theresia’s Top Areas of Expertise

• Cyber Crime and IT Security

• Security Awareness Training

• Microsoft 365

• Google Workspace and Google Platform

• AWS

• VoIP

• Disaster Recovery

• macOS, Windows, Linux

Theresia has helped dozens of businesses across British Columbia protect against attacks before they happen with her unique proprietary process for working with clients. She’s worked with clients in countries around the world and is a highly sought-after speaker. She has more than 10 years of experience in information technology and has earned a degree from FOM University of Applied Sciences for Economics and Management, Frankfurt, Germany.



Connect with Theresia on LinkedIn ⁠⁠⁠⁠here⁠⁠⁠⁠ and check out the Tavanca website ⁠⁠⁠here⁠⁠⁠





Music - https://www.purple-planet.com

It was great to catch up with Paul Lloyd to discuss his career and get some great tips for MSPs.



About Paul

Paul Lloyd is a leading expert in the field of IT Managed Service Provider (MSP) industry. I set up my own consultancy, Sellerly, in 2011 and I work with MSPs / VARs who are looking to grow their UK and European business. Offering the “Sales Manager as a Service” concept I work with existing teams to boost performance or set the foundations for sales team from scratch.

Where businesses are unsure of how to grow, I increase customer focus and introduce new propositions. I have helped organisations go from decline to average growth of over 30% per year. I have over 25 years' experience managing people and delivering well-thought-out, effective sales strategies, which include the latest methodologies and social media marketing techniques.



Connect with Paul on LinkedIn ⁠⁠⁠here⁠⁠⁠ and check out the Sellerly website ⁠⁠here⁠⁠





Music - https://www.purple-planet.com

This episode has been a long time coming, but was so much fun. Hope you enjoy...



We chatted about the following :

Phylip Morgan's Tate Talks

The Go Getter - Peter B Kyne

To Kill a Mockingbird - Harper Lee



Connect with Christine on LinkedIn ⁠⁠here⁠⁠ and check out the Mailprotector website ⁠here⁠





Music - https://www.purple-planet.com

Today I spoke to Jason Kemsley of Uptime about a wide range of topics including how he got started with Uptime and some exciting news.



We chatted about the following :

PBD Podcast by Patrick Pet David

Choose your Enemies Wisely by Patrick Pet-David





Connect with Jason on LinkedIn ⁠here⁠ and check out the Uptime website here





About Jason

With over 15 years in the MSP sector, Jason is a key figure at Uptime Solutions, a global MSP outsourcing leader. Starting as a two-person venture in a spare bedroom, the company has grown to 150 employees across five continents under his leadership with business partner Brad. Jason shares insights from this journey in engaging public speaking engagements and serves as a CompTIA UK&I Executive Council Leader. His passion and dedication are evident as he aims to contribute to the industry while providing assistance and entertainment along the way.



Music - https://www.purple-planet.com

Great conversation with Rick Yates about how he got into the IT distribution industry, a real sliding doors moment.



Connect with Rick on LinkedIn here and check out his MSP-X content here.





About Rick

With over 15 years of experience in the cloud software IT channel, I am a seasoned business leader and revenue growth specialist. I have a proven track record of starting, scaling, and selling a 7-figure software distribution business in less than 5 years, working with leading brands in the MSP ecosystem.Currently, I am the Director of Cloud & MSP EMEA at Proofpoint, a world-class cyber security software vendor. I oversee a large and growing distribution and MSP partner network across 116 countries in Europe, Middle East, and Africa. I also provide revenue leadership support and training to software vendors and service providers, as well as mentorship and support to individuals and start-ups. My mission is to enable and empower sales teams to understand and engage their target customers, closing more deals faster.



Music - https://www.purple-planet.com

S6E1: Tate Talks - With Jimmy Hatzell, Hatz AI



We kicked off Season Six in style by catching up with Jimmy Hatzell of Hatz AI.



Get on the wait list and keep up to date with their progress by heading to Hatz AI



You can connect with Jimmy on LinkedIn ⁠⁠here⁠⁠



About Jimmy

Jimmy Hatzell, a seasoned SaaS start-up professional, is the CEO and Co-Founder of Hatz AI, revolutionizing AI-as-a-Service for small businesses through MSPs. His leadership at Hatz AI follows a successful tenure as VP of Revenue at CyberQP, where he significantly contributed to revenue growth and strategic product direction. He continues to influence the company as an advisor.

Previously, as the marketing head at SKOUT Cybersecurity, Jimmy led productization and Go-To-Market strategies, culminating in SKOUT's acquisition by Barracuda in 2021. He also served as CTO for a healthcare start-up, demonstrating his versatility in technology leadership. Jimmy holds degrees in Information Sciences and Cybersecurity from Penn State University.

Music - https://www.purple-planet.com